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Sutliff Volkswagen

(445 reviews)
Visit Sutliff Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–1:00pm
Sunday Closed Closed
New (717) 255-0425 (717) 255-0425
Used (717) 461-7358 (717) 461-7358
Service (717) 461-7440 (717) 461-7440

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutliff Volkswagen from DealerRater.

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So far in the 2 years I've been using this Dealership the

So far in the 2 years I've been using this Dealership the Service has been good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very efficient and incredibly friendly.

Very efficient and incredibly friendly. Great communication. Better than Faulkner. Will definitely be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my third VW and also my third from Sutliff.

This is my third VW and also my third from Sutliff. I haven’t thought to go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

They were very helpful.

They were very helpful. They loaned me the car to bring my wife down and to let her see it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Easiest purchase of a new car ever!

Easiest purchase of a new car ever!!! Never left my house!!! That’s how I Ike to buy a car…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Prompt, clean, and professional Sutliff makes it easy to

Prompt, clean, and professional Sutliff makes it easy to work with Friendly, and honest staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the customer support team, the service managers, and

From the customer support team, the service managers, and technicians. They are very transparent and do a thorough job walking you through any recommended and necessary service. In addition the team will answer all questions and address any concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Courteous and promt service.

Courteous and promt service. Ensures my car needs were taken care of in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sutliff VW went above and beyond to get me into my 2024

Sutliff VW went above and beyond to get me into my 2024 GTI. The experience was seamless and the team worked together to make sure I was taken care of. Would recommend them to anyone looking to get into a VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My new 2017 Tiguan began burning oil @ 70k miles.

My new 2017 Tiguan began burning oil @ 70k miles. Took it in for service/repair. They did a pressure test to check for leaks, which I told them it was burning oil and not leaking oil. All said and done, I paid $750 for an oil change. The service clerk basically said it was “my fault” because I was adding oil before the oil light was coming on (needed to add a quart every 400 miles) and that I was over filling it. Fast forward to 2025, ran the car to it gave out. Now I find out that there’s a class action law suit against VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.