Reviews
So far in the 2 years I've been using this Dealership the
So far in the 2 years I've been using this Dealership the Service has been good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very efficient and incredibly friendly.
Very efficient and incredibly friendly. Great communication. Better than Faulkner. Will definitely be going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my third VW and also my third from Sutliff.
This is my third VW and also my third from Sutliff. I haven’t thought to go anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very helpful.
They were very helpful. They loaned me the car to bring my wife down and to let her see it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easiest purchase of a new car ever!
Easiest purchase of a new car ever!!! Never left my house!!! That’s how I Ike to buy a car…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Prompt, clean, and professional Sutliff makes it easy to
Prompt, clean, and professional Sutliff makes it easy to work with Friendly, and honest staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the customer support team, the service managers, and
From the customer support team, the service managers, and technicians. They are very transparent and do a thorough job walking you through any recommended and necessary service. In addition the team will answer all questions and address any concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous and promt service.
Courteous and promt service. Ensures my car needs were taken care of in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sutliff VW went above and beyond to get me into my 2024
Sutliff VW went above and beyond to get me into my 2024 GTI. The experience was seamless and the team worked together to make sure I was taken care of. Would recommend them to anyone looking to get into a VW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My new 2017 Tiguan began burning oil @ 70k miles.
My new 2017 Tiguan began burning oil @ 70k miles. Took it in for service/repair. They did a pressure test to check for leaks, which I told them it was burning oil and not leaking oil. All said and done, I paid $750 for an oil change. The service clerk basically said it was “my fault” because I was adding oil before the oil light was coming on (needed to add a quart every 400 miles) and that I was over filling it. Fast forward to 2025, ran the car to it gave out. Now I find out that there’s a class action law suit against VW.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
