Reviews
Came in, wondering what was going on with my car, left,
Came in, wondering what was going on with my car, left, knowing I was repaired and ready for many more enjoyable miles of driving.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took a bit longer than expected, but I was continually
Took a bit longer than expected, but I was continually updated by multiple staff members, and the recall replacement was finished in a reasonable amount of time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is our 5th purchase from Sutliff.
This is our 5th purchase from Sutliff. Excellent service in all areas. Great customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's always a pleasure to have Sutliff VW service my car.
It's always a pleasure to have Sutliff VW service my car. Always a good experience; they keep my car on the road. I drive with confidence knowing the car is properly repaired and/or serviced!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy with purchase, great customer service and got me in
Happy with purchase, great customer service and got me in and out quickly. Helped me with car transport and would highly recommend. Josh was very helpful in the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They are great.
They are great. From Mike Grady in Sales to Dave Steinmetz in customer assistance to Tommy in credit. A great and comfortable experience. Dave’s roll in helping understand the new technology of the screen is invaluable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Could not break down labor costs; such as total labor
Could not break down labor costs; such as total labor hours Check out person could not answer labor hours used
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Took the car in for the recall, had a short wait which
Took the car in for the recall, had a short wait which they offered me coffee/tea and returned the car washed ??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They had my paperwork ready when I arrived.
They had my paperwork ready when I arrived. Explained the work I had requested and finished on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are always helpful and communicate well.
They are always helpful and communicate well. They will go back right away Very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
