Buhler & Bitter Jeep Chrysler Dodge RAM

Very unhappy with the service dept. My car wouldn't start...knew it was battery. Could not get me in until 4/11 or later. Need my vehicle bc i care for elderly person. Thank goodness for a repair shop who took my car and got it back next day plus they brought it back to me.

Easy fast and friendly buying experience. The service department is knowledgable and fast. When scheduling an apt I didnt have to wait weeks and my car was serviced professionally. Thank you!

What good is a dealership if you can't get an appointment for 2+ weeks when you ABS light comes on. They had no problems doing regular servicing.

Bought a Certified pre owned vehicle that was 2 years old and 47k miles. The car lost compression in the engine the SAME DAY WE BOUGHT IT. Leaving my 9 month pregnant wife stranded on the side of the road. I'm disgusted to say the least.

Unethical loan practices,returned my vehicle to the leasing company that they set me up with only to be told that the loan was paid to the bank that owns the vehicle and the leasing company short the bank the residual value and now I'm stuck paying the rest STAY AWAY

I will never buy another vehicle or have anything serviced by them. They've cost me approximately $4000 in dealer repairs . I now have proof of the charges for parts (TIPM) that I paid and they never changed. Also cost me approximately another $4000 in parts and repairs from private garages. Had the truck towed there for electrical problems and tried killing a few birds with one stone. so they were going to do the recall repairs at the same time. On this visit it was diagnosed the TIPM was bad , fuel pump burnt up from constant running. Recall was a gas tank strap and tightening of pinion nut. Well turns out the never changed the TIPM . This is the original and I have proof . Now I don't believe they changed the fuel pump. The Pinion nut was over tightened and over the next month the rear developed a terrible hum and vibration. Took it to another garage . The rear was shot , things got warped and bearing and gears were damage( I personal seen the parts falling out). This week started experiencing electrical problems again. Turns out The Buhler installed viper alarm system,had a non weather proof relay put under the hood. Well this relay shorted out and burnt out the original TIPM for real this time. DON'T TAKE YOUR CAR TO THESE BUTCHERS FOR REPAIRS!!!!!!

The best experience I’ve had leasing a Jeep. Joe Nitti was fair, courteous and professional. I got exactly the car I wanted. All in all everything went like clockwork. I will definitely lease my next car at Buhler with Joe.

Dropped off my TRX for service on Monday, I spoke with Joe who was very helpful & knowledgeable. He told me it would be done in a day or so. This morning he called me to tell me it was ready. It couldn’t of been any easier or faster. Truck is perfect! I highly recommend Joe in service and Buhler. Thanks again Joe

i want to tell you my negative experience with scammers from Buhler & Bitter Jeep Chrysler Dodge RAM , Hazlet, NJ. (Sales consultant Joseph Nitti). Tried to trade my 2020 Dodge Durango RT for a 22 SRT. I ordered a car in February, discussed the price and monthly payment, paid a deposit. After 6 months of waiting, the car finally arrived in August. When I came to pick up my car, the first thing the salesman said was we almost sold your car (ha ha ha). When I took the car for a test drive, I saw that there were already about 40 miles on the odometer and the maximum speed was 98 miles (they gave my car to someone for a test drive). When it came to payments, they increased my payment by $200 per month, which is about $15,000 in 6 years. I didn't take the car because I don't want to deal with liars and overpay such an amount for an already used car. Maybe they had already made an agreement with someone else who drove the car and was ready to overpay for it, so they wanted to F…xx me. I do not recommend doing business with this dealer and consultant .

Meh. Service has a major attitude. We started going here when we moved to the area, but they are either too busy to care, or they don't like their jobs. They wouldn't know this about us, but we are a "car family". My father worked at a dealer in service his entire career, our son is a mechanic, and we own a classic car that we work on ourselves. Sometimes it's easier to bring a car to a dealer to have things done, but we KNOW cars and don't need to be insulted, treated with disrespect or worse- told some BS. Because of their miserable and holier-than-thou attitudes (don't question them or you'll see what we mean) that we've experienced on multiple occasions, we've decided we're never going back to have our cars serviced at Buhler (we own 3 Jeeps by the way) and that brand new $60k Grand Cherokee that we are going to be purchasing next month is most definitely not coming from here.