Reviews
Treat me right with good service.
Treat me right with good service.. well appreciated. Thank you. Thank you again.. thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great people to deal with.
Great people to deal with. Liked how truck had great pictures on website. Wasn’t any pressure from finance guy. Liked that
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Always good service when I go there.
Always good service when I go there. Very knowledgeable staff and all have a very cheerful approach.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Great customer service from scheduling my appointment to
Great customer service from scheduling my appointment to having it serviced this morning. The shuttle employee was very polite and very prompt.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Very efficient and friendly.
Very efficient and friendly. Work was performed flawless and as promised.i highly recommended them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Fort Madison. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Bought new 2026 truck 3 months ago.
Bought new 2026 truck 3 months ago. No owners manuals are included in new vehicles today. Absolutely ridiculous. Complained to the salesman (Cruz) and Chris (really everyone in the showroom) and Chris printed the whole owners manual for me. I could finally sit down in my truck with the manual (now in a 3 ring binder) and learn about all the unique features I never would have known about! I’m old, but will always remember the willingness of this dealership to do the RIGHT THING. Thank You, Thank You, Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
I never buy the 1st time I am there.
I never buy the 1st time I am there. I like to think it over. And they weren't high pressure about it. Have them include a second set of keys before you buy. I went to a lock smith and got alot cheaper.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Fort Madison! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Shotenkirks serviced my tps and did a good job I believe
Shotenkirks serviced my tps and did a good job I believe haven’t driven yet. So final word not yet. But it should really be ok
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Salesman Jamie was very helpful.
Salesman Jamie was very helpful. Made it a great experience. The gentleman in the financial office was very helpful explaining all my options and making it a painless experience. I would highly recommend using Shottenkirk in for Madison.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!
Shottenkirks serviced my Silverado and rotated tires in a
Shottenkirks serviced my Silverado and rotated tires in a timely manner. And I was able to use my points on my G.M. card to pay
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!