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Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Excellent Service

I needed to repair my sunroof, their service was excellent. Quality facilities, loaner cars, and mostnimportantly, staff! Would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Great and knowledgeable sales force and car delivery team. Team worked fairly to get to sales point Dealership was attractive and functional. Even return visit for license plates was easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Q5 service

Lou did another outstanding job for us as we came up from Florida on personal business. Service, detail, and body shop with excellent timely results. I have to get him to Florida.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Roger

TDI Emission fix. Bought the car due to the fuel efficiency. would have preferred the option to be bought out so I could buy a different vehicle. I now have to live with a car will much less fuel efficient and more sluggish and has been stalling after coming to a stop. Additionally, I've been to this dealership several times with my A6 and it was like going there for the first time, the systems did not have my information to look up and the loaner car process was the same thing. One would thing data from my appointment and VIN# would carry from one system or area of the business to the other. A very poor experience that was no fault of the individuals working at the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptional Experience

John Regan is an exceptional salesman. He spent a great deal of time working with me to understand what the Audi Q5 could do and was able to find the car I really wanted. I was planning on buying a new Lexus but decided to visit Audi first and am glad I met John. John also spent almost 1.5 hour with me and my sister explaining all the features. Interestingly my sister who also owns an Audi learned some things about her car that she didn't know. The whole experience including the financing was well done and I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change and maintenance

Went to have my maintenance check and oil change and they did everything complimentary as it was the 1st service since I bought the car. Even a complimentary carwash inside and out. And the waiting area was well stocked with coffee, water, and donuts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Best place to get the Audi serviced in N.J.

Never a stressful situation. And the car is always very clean when I pick it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pam Zabitz, the Audi lady is great!

Pam Zabitz, the Audi lady, was wonderful throughout the whole process. She was extremely responsive and provided timely information and offers. She was patient and was not trying to pull anything over on me. While I did not end up buying a car from Paul Miller Audi, I wish I had, as I was treated well (although I had same offer on car from Dealership that was much closer). It is clear that Pam has been doing this a long time and I highly recommend her and the Paul Miller Audi Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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FEMA Partner

Repairs completed as usual, pick up & drop off service of my car is always over the top.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a Pleasure

Smooth and painless as it always is. Enjoy the muffins. Got right in and got out early. Like the car wash part too. And the loaners. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.