Skip to main content

Paul Miller Inc DBA Paul Miller Audi

(2,701 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

Want to share your experience with this dealership?

Write a review

A5 45k Service

Very satisfied with the service - very efficient, knowledgable and curtious

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome Service!

Natasha is great! I came in without an appointment and she took me immediately and got me out fast. The car was amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Repeat Customer due to Excellent Customer Service

Recently purchased my third Audi in 3 years from Paul Miller Audi for my family. Have had the good fortune to deal with Pam Zabitz in Sales from the beginning. She is honest, no nonsense, listens to my needs, respectful of my time and gets me the best deal. From sales to service, I have always been treated with respect and everyone has been highly professional and goes to great lengths to make sure you are satisfied each time you walk in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase of Q5

Dean Brauchli was great and straight forward. I enjoyed working with him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love my Q7 and Paul Miller Audi

Amazing service and attention to every detail! Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Honesty, a Great Characteristic

We were treated with dignity, respect, and were given excellent service by all especially John Regan, our sales rep. Most importantly, we appreciated the honesty of the dealership -- they shared prior to our picking up the car that the previous owner had bought Audi Care for our car. They did not have to reveal this information; the fact that they did confirmed that Paul Miller Audi is the dealership we will utilize going forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

what does this mean?

this was a recall from Audi. Paul Miller was very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Purchase oh Q 7

Dave waters was helpful and knowledgeable with the purchase of my new Q7 he was professional and courteous . I have purchased many new cars in the past but this has been my best buying experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My NEW A3

I've returned to Paul Miller ( Audi ) & more significantly Peter Wiendel ( perhaps your best salesman) after a 6 year hiatus, leased 2 VW CCs. Prior to the break my family has bought 12 cars at PMPeter makes buying a new car a pleasure. I know EVERYTHING will go as planned, no surprises, no issues. I would recommend Peter and Paul Miller without ANY reservation. There are closer dealers to my home but Paul Miller & Peter aee worth the extra drive time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

They Go the Extra Mile

I find that everyone I encounter on the PM Audi Service Team is pleasant, knowledgeable, caring and competent. They understand the meaning of service. They take the time to ensure they communicate clearly and understand fully what I am communicating. I like to keep my TT Roadster in tip-top shape and from booking the service appointment, to working with the Service Advisor, they are on top of what my car needs, are very patient, give the extra effort in looking up my service records and understanding what I want and any concerns I may have that require troubleshooting on the part of the technician. They are also very good at explaining what the problems and solutions are. They make me feel like part of the Paul Miller Audi family. Everyone I have dealt with is pleasant and personable from the appointment booker, the car valets, the Service Advisor, the loaner car person, the (technicians -which I have spoken with on occasion in the troubleshooting endeavor) and the cashiers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No