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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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My service consultant was just REMARKABLE (Luis Toribio)_...

My service consultant was just REMARKABLE (Luis Toribio)_ just a people person. Luis took the time to help me in every way possible (who was really busy with other items), as i was 25minutes early... So thank you Luis for making my 1st visit truly a welcoming 1 and shout out to you...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi, Glenn! We're so happy to hear that Luis and our service team earned your 5-stars!

Very professional & service minded. They provided clear...

Very professional & service minded. They provided clear explanation of the services my car needed and their estimate was very accurate. The work was well done & the car was ready when it was promised. A very professional experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your feedback means the world to our team, Maureen! Thank you from your friends at Paul Miller Audi!

Audi S3 / Bought on August 22nd

Thank You guys, Binny and Rogers! You did great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi! Binny and Rogers appreciate your business, Mammet!

Purchasing a new RS3

Purchasing a new RS3 here. The overall buying experience is decent and folks are nice there. I drove 200 miles there to purchase the car because dealerships around where I live did not have the model or the asking price is too high. But Paul Miller gave me a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi! We're so happy to hear that we were able to get you into a new Audi RS3! We appreciate you making the drive to see us!

Everyone I worked with was very professional & courteous....

Everyone I worked with was very professional & courteous. Masks and gloves were worn & my car was sanitized after service and was nice and clean. The valets had a little mix-up finding my keys when I picked my car up, but were very apologetic that I had a little bit of a wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience at Paul Miller Audi! The safety of our customers and staff has been our #1 priority! We appreciate your 5-star review, and patience during your appointment!

I spent a few weeks researching my new Audi Q3 Premium...

I spent a few weeks researching my new Audi Q3 Premium Plus. I interacted with car dealers in NYC and New Hampshire. I'm so happy I found Jay at Paul Miller Audi in New Jersey. The price he gave me was exactly in the fair range when the others were high priced. He didn't try to sneak in any charges. I didn't need to negotiate at all. Jay was incredibly helpful and straight forward. Pete in finance was awesome too. Eveything added up, and he didn't push any products on me. I never thought it would be a pleasure to buy a new car. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Paul Miller Audi! We're so happy to hear that Jay and Pete worked with you to complete the purchase of your new Audi Q3 Premium Plus! We appreciate you making the drive to see us, glad it was worth it!

Audi 4 2017

Very satisfied with service as always with Lou Berardino

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for visiting Paul Miller Audi, Ratan! We're so happy to hear that Lou took such great care of you during your appointment! See you next time!

Paul Miller Audi Parsippany, NJ

I have been a customer for over 15 years. This dealership provides outstanding service and always handles everything on a timely, efficient basis. Highly recommend working with them. My Sales Manager Peter Wendell is excellent. See him if you want to lease or buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi for the past 15 years! We're so happy to hear that you recommend Peter! See you next time!

Paul Miller Audi

Outstanding service! Very helpful and accommodating. The staff is friendly and courteous. The showroom and waiting area are clean and inviting. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for recommending Paul Miller Audi! We hope to see you next time!

Sales/Service

From the day I walked into the dealership to buy my car to my last service visit...everything was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave your feedback, Cheryl! We're so happy to hear your feedback! - Paul Miller Audi