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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Tried and True

My experience at Paul Miller Audi was seamless. John Regan was amazingly knowledgable and explained everything in detail. He's a gem!! The buying process didn't take much time as all documents were prepared before my arrival at the showroom. I love my new whip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with John at Paul Miller Audi, Jen! We're so happy to hear that we've earned your 5-stars!

55K Service

Great service! Being handicapped, the at-home pickup and delivery is very convenient. My Q5 is humming again. Thanks Very Much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, Jake! We're so happy to hear that our at-home pickup was convenient for you!

I was greeted by Natasha, and taken care of very quickly....

I was greeted by Natasha, and taken care of very quickly. A loaner car was ready for me and I was in and out very fast. When the service was progressing the tech sent me a video of my undercarriage and pointed out items that my become an issue. It was very impressive and innovative. Paul Miller does an outstanding job with service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear, Orlando! We're so happy to hear that Natasha and our team at Paul Miller Audi provided you with a 5-star service experience! We hope to deliver this level of customer service to all of our customers!

I love the service.

Tow job handled beautifully despite power outage caused by Isaias. Did a greeat jhob getting my car running and the cleanng/sanitizing was fantastic. I appreciate great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Paul Miller Audi!

Happy customer

this is my third Audi from Paul Miller. Best salesperson, Peter Wendell Michael in leasing is great Very easy getting a car here

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi again, Debby! We're so happy to hear that Peter and Michael took such great care of you during your car-buying experience! We look forward to your next visit!

recent service

I am usually satisfied with the service except for my visit before this one where my car was damaged and the service tech denied it was damaged there . I am always sure to check every thing before leaving . The service is usually good but your prices are way too high. thank you

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

A Seamless, Relaxed & Pleasant Experience

Peter and team were great! Even though I was late, they had everything ready to go and managed to squeeze me in between other appointments in order to avoid a long wait. Super relaxed experience - seamless hand off of prior lease, walk through of new car and paperwork finalization. Team was very friendly and accommodating and I would highly recommend this dealership to anyone considering an Audi. Thanks Paul Miller Audi!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Paul Miller Audi for all of your automotive needs! We appreciate your time and business! See you next time!

Visit on 7/22/20 and 7/28/20

Your rep Lou is an outstanding employee who truly understands the needs of a customer. He is also extremely knowledgable about the maintenance needs of Audi vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Paul Miller Audi, this awesome review, RJ. Lou is a huge asset to our team and he appreciates your kind words!

Everyone was friendly, knowledgeable and very...

Everyone was friendly, knowledgeable and very efficient. I would like to thank Cindy and Michael for their patience and hard work. I would strongly recommend Paul Miller Audi to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Cindy and Michael at Paul Miller Audi! Thank you for letting us be involved in your recent purchase!

All was super good but was disappointed that my car was...

All was super good but was disappointed that my car was not cleaned.... that would have been a super service. !! I loved though the video sent to me to explain the things recommended to fix! It made my decision easy to go for it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to tell us how we did at Paul Miller Audi! We appreciate your business!