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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Best service department

Excellent service department, clean and friendly, my service advisor Luis always keeps me informed with accurate information. The service department is one of the main reasons I purchased 2 vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing Paul Miller Audi for all of your automotive needs, Hannie! See you next time!

Scheduled Service

Overall the experience was excellent. My only feedback is that after they washed the car the front and rear windows were streaked especially when viewing out with the sun on them. Apparently when they dried the windows they must have used a damp towel that didn't dry them properly. I had to clean them down when I got home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your confidence in Paul Miller Audi service department, John! We appreciate the honest review!

Having a very except all expirence at having my ca

During this pandemic everything is so much harder but not at this dealer. They are Exstreamly professional. The car was serviced on time and returned washed and Cleaned inside. I have always been satisfied with the professionalism they go about Doing their job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive feedback, Arlene! We are doing our best for the safety of our customers and staff. See you at Paul Miller Audi next time!

Can't be beat! Stellar Customer Service and Car selection..

To preface I have been driving Audi's for 20 years.. this is my first time visiting Paul Miller Audi for sales. Having shopped and worked with 4 different dealers for my new 2020 Q3. I knew exactly what I was looking for and my budget. Paul Miller was the 5th, after submitting an online inquiry I was immediately contacted. My salesperson John R was fantastic., very professional, and a straight shooter like myself. He got to work right away looking for my car. If they didn't have it on their lot he was determined to find it which wasn't an easy task in May 2020, as inventory was limited everywhere due to the Pandemic. He persevered through the challenges and found one. The process of getting me on the road was quick and easy. I highly recommend them and him for your next car shopping experience. 20 years and counting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

This review made our day! We're so happy to hear that John was so helpful during your last visit to Paul Miller Audi! Enjoy your new 2020 Audi Q3!

Excellent Experience

Excellent experience. This is my second Audi lease with Paul Miller. Peter & Thomas make buying/leasing a snap. They are responsive and accommodating. Mike in finance also makes leasing a breeze. I enthusiastically recommend the Paul Miller team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for recommending Peter and Thomas at Paul Miller Audi! We appreciate your loyalty, Paul! We hope you enjoy your new ride!

New lease from Paul Miller Audi

Peter Wendell did a great job on getting me a new car. His service and attention to detail is top notch. Tom Sweller help when called upon and the process didn't miss a beat. Signing the documents went smooth with Peter Roberts as well. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Paul Miller Audi, this awesome review! We're so happy to hear that Peter and Tom earned your 5-stars!

Certified Pre-Owned Audi Purchase

The people at Paul Miller Audi were fantastic--they made the whole car-buying experience great. They knew what they were talking about, were personable, and were very able and willing to help with any questions I had throughout the process. I absolutely would purchase another car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave Paul Miller Audi, this 5-star review, Dillon! Our team looks forward to working with you again in the future!

Automatic transmission wiring harness recall

The service was for a recall on the automatic transmission wiring harness. The work was done quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the great review, Thomas! We look forward to your next visit at Paul Miller Audi!

Jon Vanost

John Vanvost, the salesman was very helpful and provided all of the information. Very friendly, customer oriented and responded to all of the enquiries. Ill definitely recommend him for my friends. Pick up service including payment everything was smooth and professional. Great place to shop for Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending John at Paul Miller Audi! See you next time!

Peter C. Wendell = Awesome Salesperson

Picked up my new A6 on Saturday 27th. Love the car, love the dealership, salesman (Peter) and finance manager (Peter). Buying process was quick, easy, and most importantly very FAIR! Cheers EG

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time and sharing how we did, Eric! We appreciate your business during this time! - Paul Miller Audi Team