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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Stuart was really good as a service advisor. The loaner...

Stuart was really good as a service advisor. The loaner car was awesome and classy. The service coupon for the month 25% off was also unbelievable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi! Let us know how we can assist you in the future!

Great Customer Service

I've been dealing with Paul Miller Audi for over 12 years and each time I've been treated exceptionally and I've always left with an outstanding vehicle that exceeded all my expectations. If you would like to experience a hassle free car buying or leasing experience visit Paul Miller Audi. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Paul Miller Audi for the past 12 years! We look forward to many more visits in the future!

Audi Lease Process

I got the car I wanted at a fair price. The lease process was straight forward, no surprises. Despite the covid 19 situation it was clear sailing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is what we like to hear! We're so happy to hear that you were still able to get the car that you wanted given the circumstances of today. See you next time at Paul Miller Audi!

Excellent white glove service

Excellent white glove service! Amazing service smooth process getting a loaner car. Love the video of my car I was sent telling me what was done on my car and pointing other things that need my attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Michele, thank you for the five-star review of our service center! We are happy to hear you had a seamless experience!

Excellent service during challenging times

Perfect customer service! The representative Elizabeth was there ON TIME to pick up and drop the car. Excellent demeanor and professional approach! Thank you for your service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Sukesh, thank you for the kind words about Elizabeth! We are happy to hear your experience was enjoyable!

Easy to work with.

Peter Wendell is excellent at taking care of our car purchases. I would not go anywhere else. Dealership is convenient to my home, clean and pleasant. Beautiful cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Audi Q5 owner

The circumstances surrounding the purchasing of a new auto have certainly changed due to the pandemic. But the dealership did a terrific job accommodating us throughout while maintaining safe social distancing guidelines. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Everyone understands the safety issues and they practice them flawlessly. Even now, everyone is on top of their service game. Well done to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleaasant staff, professional - finished service faster than

Excellent service - pleasant staff, car was finished faster than promised. Answered all of my questions. Nice waiting area despite Covid-19 related conditions. Thanks again for a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Customer

Even in this time of crisis Paul Miller Audi did their same outstanding job. Many thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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