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Paul Miller Inc DBA Paul Miller Audi

(2,703 reviews)
Visit Paul Miller Inc DBA Paul Miller Audi
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:30pm
Tuesday 9:00am–8:00pm 7:30am–7:30pm
Wednesday 9:00am–8:00pm 7:30am–7:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:30pm 8:00am–4:30pm
Sunday Closed Closed
2024 state dealer award
View 7 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 553-5019 (888) 553-5019
Used (888) 884-5685 (888) 884-5685
Service (888) 481-0625 (888) 481-0625

Reviews

(2,703 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paul Miller Inc DBA Paul Miller Audi from DealerRater.

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Service

excellent service, Lou was extremely helpful and everyone was so nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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During covid19 lockdown, fabulous service

My A5 was picked up, serviced, and returned with perfect timing and courtesy. I was given choices, as my cabrio is an extremely low mileage 2011 - a thoughtful conversation w Stuart my service manager about when I might trade in. I love driving this car, although I have to say the 2020 Q5 loaner was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Paul Miller makes service easy

Always a pleasant experience when servicing your vehicle at Paul Miller Audi. Timely service and responsive communication. Loaner car a plus. In and out in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is a great dealership, I have now bought my 3rd car...

It is a great dealership, I have now bought my 3rd car there, staff treats me well, like an old friend. Stuart is a fine Service Advisor, and John Van Ost did a great job with the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It was a great experience

I have always liked Paul Miller. I have leased 2 cars from them and purchased a certified used vehicle. We have always been pleased with Paul Miller Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Work was done when promised with ease of drop off and a quick pick up the next day. Ralph in service was helpful in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient process, friendly, helpful customer service people

The process is very efficient, from drop-off to payment. Customer service folks are very friendly and helpful. Natasha is especially helpful and nice to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professional, courteous, well-informed, efficient service

Upon entering the dealership, the customer is immediately impressed with the ambience and greeted in a friendly attentive manner. My salesperson, Mr. Chua, was affable and completely informed on the stock. He was very knowledge about the vehicles he showed me and made made the purchase very satisfying. I travelled a considerable distance to shop for a car at Paul Miller Audi and would happily do so again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We are very happy to get the 2020 Audi Q3 premium. The...

We are very happy to get the 2020 Audi Q3 premium. The sales person, Binny Chopra was an excellent person and most of the deal was taking place in on-line. On the other hand, the 10 years warrenty deal was not explained nicely and he did not give me much time to take decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After seven years with being Paul Miller Audi and several...

After seven years with being Paul Miller Audi and several years with Paul Miller BMW dealerships Staurt is one of the helpful and courteous service reps I have had the chance to encounter. Thank you for the excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.