Reviews
Service
I brought my car there for service and there was a small issue when I was picking it up It ended up being my misunderstanding, but service department manager took care of it regardless Good customer service experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding sales and Service
I just picked up my third Audi from Paul Miller and continue to be impressed with this dealership. The sales force has tremendous knowledge of and experience with the products. Service staff is extremely helpful and transparent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service department
Ralph is courteous and professional, doesn't pressure or sell-up repairs. Loaner was beautiful. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Guy Albanese
Service Rep. Ralph was outstanding! Kept me in the loop throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2019 S5 Sport back 10K Service
Ralph took good care for me and also past Sept. with my 2012 R8 V10 . Great E-Tron Loaner too in getting a taste of Dyson on steroids !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There service Dept is awful. Check engine light turns...
There service Dept is awful. Check engine light turns into a $2,500 timing chain issue. When you say no thanks, they charge you $165 for the diagnosis and $10 bucks for the gas on the loaner. PM blows. Had the work done locally for $1,500. And the service woman was just rude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Expert Service . . . at an expert price!
Top notch Audi dealer and service team. Quickly made a same-day appointment, diagnosed issues and provided repair options featuring Audi OEM parts. Had to order parts which took 3 days but was always communicated to about timing. Great experience but at a high price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Dave was very accommodating to my needs throughout the day and delivered great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service by Lou Bernardino!
Lou has been extremely helpful in all our visits for service at Paul Miller. We hope to be able to continue to work with Lou in the future. Thank you!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic Dealership
I've been bringing my Audi to this dealership since purchasing it there 6 years ago. Their professionalism and high standards, especially from a service perspective, were top notch then and remain there today. That stability and underlying performance is what will retain me as a loyal, satisfied customer. A special shout out to Lou Berardino, who always goes the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
