Reviews
Car Buyer
Previously drove a Cadillac XT5 from Open Road Cadillac in Florham Park. Went in on two different occasions to either buy out the lease or lease a new one. Salesmen could not be bothered. Promised to call me back with numbers. No one ever did. Costco had an Audi promotion. Stopped in to check it out. Treated respectfully, no pressure. Got a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul Miller Audi A4 lease
Very professional and clear. Enjoyed the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi A-6
I had a great salesman- Njc Moy- that was extremely helpful, courteous, and professional! Id recommend him as a person to buy your vehicle from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alarm Repair
Service was completed in a timely and accurate manner. Natasha, my service rep was very knowledgeable and kept me informed throughout my visit. Was a pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I will always recommend your Audi establishment.
I have been dealing with you for aver 25 years. I think that says it all. The reps are wonderful, courteous and reliable. Lou has been my rep for years. He’s the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrific experience; excellent sales rep; great car!
I was trading in my prior A4 for a new one and all went extremely smoothly. A very fair deal was struck, consistent follow-up and clear information provided and everything was done in an efficient and timely manner. Terrific experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Service
Spencer was amazing to fit us in on a busy day when we did not have an appointment, but we were having an emergency situation with our 2011 stalling while we were driving on a highway. John managed to find us a loaner vehicle. The service department diagnosed the problem and had our car repaired by the following day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First visit for service
Luis was most gracious, especially when I mentioned that this was my first visit for service. I appreciated the loaner car as the wheelhouse was being fixed along with the 10K check-up. Both Christian and Hernando were most helpful as I had left the insurance card in my car and one of them retrieved it. Then when I found out it had expired, they all were very kind to me.while I contacted my insurance company to get the updated one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
recent auto repair
Great effort in always making you feel welcome. Service to the car is a plus, but it's the overall positive treatment you consistently receive that really sells the operation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The best
Always the best service from PM and Lou in particular, always treated with respect and remembered by name. A first rate dealership with first rate people. Cxxxxxxx
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
