Reviews
Lou Marchesi has been my sales representative for many
Lou Marchesi has been my sales representative for many years and has always provided stellar service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Thomas, Thank you for sharing your feedback about your many years purchasing from Lou Marchesi! We're so glad to hear that we've continued to earn your business. Please don't hesitate to reach out if there's anything additional we can do for you.
Gordy Johnson is the absolute best salesman there is.
Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Keith, thanks for highlighting Gordie who helped make this such a great experience. We appreciate your loyal business and we hope to continue to earn your business for many more years. If you have any further questions, please give us a call. We're always happy to help!
Lou Marchesi has been my sales representative for 25
Lou Marchesi has been my sales representative for 25 years and has always provided stellar service. Avis Ford continues to make the sales and service experience the best in the market. Having a home pickup and drop off service has been extremely helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rob, We are absolutely thrilled to read your kind words about your experience with Lou Marchesi and our dealership! It truly means the world to us to know that we've earned your trust and loyalty for 25 years. Thank you for sharing!
Exceptional Customer Service.
Exceptional Customer Service. Salesman was very knowledgeable, polite and professional.. I will definitely recommend my friends to this Dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Krissy, we are glad that you had such a great experience with our team. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Troy Jackson is what makes Avis Ford Great!
Troy Jackson is what makes Avis Ford Great! He is the reason we continue to come back to Avis Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional, we can do for you.
Extremely helpful, courteous, not pushy, honest
Extremely helpful, courteous, not pushy, honest information, excellent customer service, truthful in advertising, car perfect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
Excellent Customer Service
Gordy Johnson provided Great customer service. I will continue to refer family and friends to him when they are in need of an automobile. Very pleased with purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took way too long to complete.
Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The whole process was simple and convenient, I liked that
The whole process was simple and convenient, I liked that the salesperson handled everything, we didn’t have to finish with the mysterious “manager”.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Overall, in the 16 years that I've been a customer I have had the best experience. Only one thing. The manager of the Quick Lane service center should be either replaced, fired or transfered immediately.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase