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Riverhead Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday 10:00am–4:00pm Closed
New (866) 503-1874 (866) 503-1874
Used (877) 551-5824 (877) 551-5824
Service (866) 503-1876 (866) 503-1876

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverhead Chrysler Dodge Jeep Ram from DealerRater.

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Great leasing experience

Bonnie Rumph was very nice and informative about our options leasing a new 2017 challenger. She worked with us on payment plan to where it was comfortable. I will definitely go to her for future dodge vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Real People

All staff, including the owner, were personable and treated me with respect. I didn't feel pressure and wanted to do business with them based on their demeanor. They gave me a very fair trade-in value on my truck and I left with my new vehicle feeling good about my purchase.... No hidden charges.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very very pleased

I was very pleased with my experience. From the first day I walked into the dealership I was treated with the utmost respect. Everyone was so professional that it made my buying experience one of the best I ever had. Thank you to each and everyone responsable for the purchase of my Hellcat. I absolutely love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic

The entire staff was great they were easy too talk with and were able to answer all my questions. Even the service department was great ordering extra equipment for my Ram1500 .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John is a great salesma

John got right to the point no BS answer all my questions and he was very patient also the finance gentlemen got right to the point and got everything done quickly This is the first time I've been to a dealership and got everything done in one day both guys were awesome and I highly recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best service dept

Went to get my first oil change at riverhead dodge and all the guys working were very friendly and up beat. It was an excellent experience. Thanks guy's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying a new RAM truck!

I hesitated to drive into this dealership, but they did have what appeared to be a large selection of pick up trucks. I called first, and made an appointment. I ended up working with John Cerruto, and couldn't ask for a nicer and more cooperative gentlemen. Although I had never met him before, he treated my wife, daughter and me like gold. He went out of his way constantly to make our experience a good one, and find us the truck I wanted at an affordable price. The entire dealership was a pleasure to work with, and I feel like I have a new "family" at Riverhead Dodge. I love my new truck, and will be using these folks in the future! THANKS! BTW, with a couple of minor issues to deal with, John made sure that EVERYTHING was taken care of on my schedule!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dream Do Come True

My experience was not only my first experience buying a car but was a wonderful experience at Riverhead Dodge. The employees were very considerable of my preferences to the kind of car I wanted. They took there time and effort with me which I appreciated very much. They were very kind and generous people to do business with . I would recommend them to my friends and family and would deffently go back if I was looking for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Phone call to salesperson 08/29/2016 6:00pm

I just called the dealership and spoke to a salesperson who was so obnoxious I hung up on him..I called to ask about the advertized special on there website for the Ram Express and he says which one we have a lot of them. I tell him the one for 169 a month with 1999,00 down, He says yeah and all together you will put down 5700.00 and then says "What did you think you were getting a 47000 dollar truck for 169.00 " I have been pricing around all day and will not be visiting that place...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Great place to buy a car great service timely fashion. Neat clean well rounded salesman. Rocky. That's all I have to say just filling in the amount of characters. Overall satisfied beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.