Reviews
Write a reviewOdd review, did not buy from BUT.....
Dealt with Rocky and immediately felt like I was valued as a customer. He was great as far as breaking down the numbers and trying to get me in a Ram that would work for me. After looking at 3 trucks, we narrowed it down to one. Only one hiccup with pricing caused an issue which i completely felt was an understandable mistake. Ended up the pricing i qualified for ended up being a bit too much for my budget. But to be honest, they were great and were willing to go the extra mile for my business. I May not have bought from them this time around but just due to the atmosphere and Rocky, i would definately not rule them out in the future and would in fact put them on the top of my list. I highly recommend these guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great place to buy a truck
Rocky and Joe were great salesman and made the deal happen the service department is outstanding and another reason i bought a ram from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellant!
Rocky and Joe and the Riverhead Dodge team were a big help in getting me the vehicle i wanted. Exceeded expectations. I shopped at other dealers and i am happy i landed at Riverhead Dodge!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SHOCKED WITH THE LEVEL OF CUSTOMER SERVICE.
Although I did not purchase my vehicle from this dealership, I now wish I had. After a horrendous experience with the service dept. that I purchased my car from, I decided to give Riverhead Dodge a try. From the moment I made the service appointment from the time I picked up my car, I was shocked with the courtesy I received. Dave the service writer is top notch! This is what the car buying and servicing experience is all about. It's no wonder why this dealership does so well with very little advertisement. It's all about the word of mouth and customer service. Great job Riverhead Dodge!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"The Best" Car Buying Experience
I just recently purchased my 2nd car from Riverhead Dodge. John Cerruto is not only professional and knowledgeable of the vehicles he sells, his customer service and non-pressure salesmanship make the car buying experience stress free. Joe in the finance department of Riverhead Dodge completes the sale process with his expertise and courtesy. I would recommend Riverhead Dodge out of all the dealers in the area and will continue to do business with them for a long time. I have also expressed this to every and anyone contemplating buying a new or used car, to consider Riverhead Dodge for the above reasons. I do make sure I mention, "ask for John or Joe" since they have been the only two people I have dealt with, however, I am sure everyone in the Riverhead Dodge family, treat all their customers with the same honesty and integrity that is shown by John!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales and Finance made the experience painless
The dealership was great. There was no running back and forth to the manager for pricing. Sales Representative John Cerruto made the purchases seamless and Joe in Finance was very easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AMAZING EXPERIENCE!
John was amazing! He was patient and helpful without putting any pressure on us. My husband and I got a truck that we LOVE! We will be back. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I was very pleased of how my experience with Riverhead Dodge was. They put no pressure on their customers and are very friendly! Definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly staff and great service
I've been taking my 12 Dodge Charger for service for quite some time now. I will say that I always feel confident that any service that I asked for or was recommended to be done on my car is taken care of. The personal from the service department are very friendly and honest. Thank You.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people! Straight shooters!
John was awesome, no pressure and a straight shooter, he did all he could to make us feel comfortable with our deal. This was our second purchase, it was a pleasure as the first one was. Al from service answered all of my husbands questions as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
