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Riverhead Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday 10:00am–4:00pm Closed
New (866) 503-1874 (866) 503-1874
Used (877) 551-5824 (877) 551-5824
Service (866) 503-1876 (866) 503-1876

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverhead Chrysler Dodge Jeep Ram from DealerRater.

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Great and you can trust them

Riverhead dodge is great. The service manager is very nice and they don't try to take advantage of you like other dealers . I will bring my car there for service,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good People, Good Service Dept.

Bought a new 3500 Ram in April 2009, Serviced at Riverhead Dodge. My son recently Visited Riverhead Dodge to look at a new 1500. I have been happy with the service Dept. BUT sad to say I am not very happy with the quality & service the truck itself has given me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service excellent people

Friendly, knowledgeable staff and excellent service. Never too busy to take a minute to answer questions or provide a detailed explanation and work is always completed on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant experience.

We had a very pleasant buying experience. There was no pressure to make a purchase. Our salesman was knowledgeable and professional. I would recommend this dealership to my friends and coworkers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

SERVICE EXPERIENCE

The service department was excellent. They were very timely and kept me abreast of the work being done. Very professional, and courteous Would definitely bring my car there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love Riverhead dodge

I am very happy with the service I get for my jeep at Riverhead Dodge. I have been going there for several years now and trust them implicitly. Service personnel are courteous and friendly and have even saved me money by their suggestions. Frank is my favorite service person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

OVERALL TERRIFIC DEALERSHIP!!!!

I've been going to Riverhead Dodge since 2002. I've purchased 3 vehicles from them (new & used) & will continue to purchase from them. From TJ & Rocco in Sales to Kathy & Frank in the Service Dept, all have been exceptional!!! Good prices, great product, superb mechanic service! All are great in Customer Service & mean what they say. I've dealt with many new Car Dealerships & their Service Departments & NONE compare. They will only service what is needed & will never try to sell you more like all the others. Your car is finished when they say it will be. One time an unexpected repair came up which they would need my car overnight & they gave me a loaner car until the next day. Riverhead Dodge is the first Dealership I dealt with that I actually trust!!! The are the exception to what car dealerships have become. Riverhead Dodge should be your next stop in purchasing your next vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Riverhead dodge made my first buying experience..

A great one! John was so helpful to make sure I was comfortable with my decision. There was no hounding me to leave with a car if I was not sure. From my sales man to the service dept. I was extremely happy with the service. Will be returning for my next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and great follow up

I was a new customer to this dealer since I had more than a few terrible experiences with my previous dealership. The service writer called me a few times with updates on the work being done to my truck (warranty) and they even arranged a loaner car instead of me getting a rental even tho they didn't have to since my warranty covers rentals. After 2 visits (had to order parts) I am very happy to have found a dealer I can trust and friendly enough to work with. I will be visiting this dealer again next time I need service and the next purchase I make.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

The sakes experience was exceptional. The truck was ready as wished. Very friendly staff. The accounting department was organized and helpful to finalize the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.