Reviews
Write a reviewGreat and you can trust them
Riverhead dodge is great. The service manager is very nice and they don't try to take advantage of you like other dealers . I will bring my car there for service,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good People, Good Service Dept.
Bought a new 3500 Ram in April 2009, Serviced at Riverhead Dodge. My son recently Visited Riverhead Dodge to look at a new 1500. I have been happy with the service Dept. BUT sad to say I am not very happy with the quality & service the truck itself has given me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service excellent people
Friendly, knowledgeable staff and excellent service. Never too busy to take a minute to answer questions or provide a detailed explanation and work is always completed on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant experience.
We had a very pleasant buying experience. There was no pressure to make a purchase. Our salesman was knowledgeable and professional. I would recommend this dealership to my friends and coworkers
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
SERVICE EXPERIENCE
The service department was excellent. They were very timely and kept me abreast of the work being done. Very professional, and courteous Would definitely bring my car there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love Riverhead dodge
I am very happy with the service I get for my jeep at Riverhead Dodge. I have been going there for several years now and trust them implicitly. Service personnel are courteous and friendly and have even saved me money by their suggestions. Frank is my favorite service person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
OVERALL TERRIFIC DEALERSHIP!!!!
I've been going to Riverhead Dodge since 2002. I've purchased 3 vehicles from them (new & used) & will continue to purchase from them. From TJ & Rocco in Sales to Kathy & Frank in the Service Dept, all have been exceptional!!! Good prices, great product, superb mechanic service! All are great in Customer Service & mean what they say. I've dealt with many new Car Dealerships & their Service Departments & NONE compare. They will only service what is needed & will never try to sell you more like all the others. Your car is finished when they say it will be. One time an unexpected repair came up which they would need my car overnight & they gave me a loaner car until the next day. Riverhead Dodge is the first Dealership I dealt with that I actually trust!!! The are the exception to what car dealerships have become. Riverhead Dodge should be your next stop in purchasing your next vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Riverhead dodge made my first buying experience..
A great one! John was so helpful to make sure I was comfortable with my decision. There was no hounding me to leave with a car if I was not sure. From my sales man to the service dept. I was extremely happy with the service. Will be returning for my next vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and great follow up
I was a new customer to this dealer since I had more than a few terrible experiences with my previous dealership. The service writer called me a few times with updates on the work being done to my truck (warranty) and they even arranged a loaner car instead of me getting a rental even tho they didn't have to since my warranty covers rentals. After 2 visits (had to order parts) I am very happy to have found a dealer I can trust and friendly enough to work with. I will be visiting this dealer again next time I need service and the next purchase I make.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
The sakes experience was exceptional. The truck was ready as wished. Very friendly staff. The accounting department was organized and helpful to finalize the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
