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Riverhead Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday 10:00am–4:00pm Closed
New (866) 503-1874 (866) 503-1874
Used (877) 551-5824 (877) 551-5824
Service (866) 503-1876 (866) 503-1876

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverhead Chrysler Dodge Jeep Ram from DealerRater.

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Positive

Enjoyed working with Jane, Mike and Sean. They went out of their way to meet our requirements. We opted for the Terrain over the NIssan Rogue and the Subaru Outback. The only recommendation I would have for GMC as a whole is that the corporate website be updated. The Nissan website had a feature where you could do side by side comparison of competitor vehicles. Their site offered the MSRP and pertinent vehicle features. Probably saved a bit of time with the sales associates since I already had the basics outlined.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome leasing & service experience!

Great sskes staff & Super competitive pricing! Top notch customer relations! Excellent,fair & honest service department! Couldn't have asked for better. Thank you Riverhead dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Riverhead Dodge

I've done business with Riverhead Dodge since 1997. They have always treated me well. I purchased two high end Ram 3500 trucks from them. They have a very friendly accommodating staff. As I recently relocated to Florida, it will be hard to find a replacement dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service used to be great. It is now poor at best.

Brought my truck in for an inspection it passed according to Riverhead Dodge.About 4 months later my muffler fell off. Also while my muffler was being repaired they noticed one of my shocks was rotting off the truck. Aren't these things on of the first items to look at for a New York Inspection! They also found about a half dozen other items that should have been noticed by Riverhead Dodge. It is my opinion that they never even did an inspection at all,but charged me for it. Riverhead Dodge has become complety incompetent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealer I bought two trucks

I like the sales staf. Rocky is awesome I'm not thrilled with the service department. I have purchased two trucks over the years one dodge and one ford. I still have them both. Three plus years. Good vehicles no strange problems

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DO YOURSELF A FAVOR..VISIT THIS DODGE DEALERSHIP

JOHN CERRUTO WAS AN OUTSTANDING SALESPERSON AND AN ASSET TO RIVERHEAD DODGE INCORPORATED. HE WAS PROMPT POLITE PATIENT AND VERY KNOWLEDGEABLE ABOUT THE RIGS AT THIS DEALERSHIP. HE FOLLOWED THROUGH ON EVERY REQUEST AND NEVER LEFT US HANGING. THEY ARE A TEAM AT RIVERBED DODGE AND WE APPRECIATED EVERYONES INPUT. THE BUSINESS MANAGER JOE AND OUR SALESMAN JOHN WORKED TOGETHER WITH US ALONG WITH TONY SR. AND T.J. ................ CONSEQUENTLY WE DEPARTED AS VERY SATISFIED CUSTOMERS.AND WILL CERTAINLY SPREAD THE WORDS TO FRIENDS AND FAMILY. KEEP UP THE EXTRAORDINARY JOB THE MANSFIELDS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Like family

we've been happy with the sales and service here for many years, and my parents for a few decades before that. stepping in to Riverhead Dodge is like being at home with family. sales staff nailed our target price with no pressure. service and parts have always been upfront and easy to deal with. we continue to drive 30 min to have our vehicle serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

positive

the dealership was fast, professional, not "pushy", great deal and fair to both. the trade was fair, the new caravan was perfect. " I tried to find a pinky" ring salesman but fortunately they don't have one....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service

Stopped in for an oil change and was out in 20 minutes! Much appreciated. They even washed and vacuumed my car. Very happy thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team work!

I recently purchased a used Ram 2500 and was very pleased with the way everyone at the dealership was friendly and helpful. The sales personal are not jumping on you the minute you walk on the lot,I like the opportunity to look around first with out being pushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.