Russ Milne Ford

4.9
(942 reviews)
Visit Russ Milne Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (866) 455-3942 (866) 455-3942
Used (888) 409-7364 (888) 409-7364
Service (586) 630-4169 (586) 630-4169

Inventory

See all 663 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2007.
On behalf of our entire staff we would like to welcome you and thank you for visiting our website. We offer superior sales and service to all! We are committed to serving our valued customers and look forward to working with you now and in the future.
ALWAYS YOUR BEST DEAL!

Service center

Phone number (586) 630-4169

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

4.9
(942 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Russ Milne Ford from DealerRater.

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5.0

RUSS MILNE FORD THEY GET IT DONE!!!

I picked up my new MAVERICK on Monday and as always Linda Flynn our sales rep.had every thing ready to complete the sale and deliver my beautiful AREA 51 LARIAT. MILNE FORD HAS BEEN OUR FORD DEALER FOR OVER 20 YEARS AND LINDA FLYNN OUR TRUSTED SALES CONSULTENT FROM OUR FIRST FORD.

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Russ Milne Ford Team

5.0

Best leasing ever

John Mann is by far the best sales person I have ever dealt with in my years of leasing . Highly recommended him at this dealership

Dealer response

We cannot thank you enough for your wonderful review of Russ Milne Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Russ Milne Ford Team

5.0

Great customer service

Easily the best car buying experience I have ever had, Jim Lutsey was outstanding, even brought my new edge to my work and took the old lease back, can't recommend him enough.

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Russ Milne Ford Team

5.0

Russ Milne Ford - Great Deals and Service

My experience with Tom Milne was excellent. He was very knowledgeable and professional throughout the whole process of buying a new vehicle. He carefully explained all the features of the vehicle. It was a very enjoyable experience.

Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Russ Milne Ford Team

5.0

Simplest and most enjoyable car purchase ever!

I just purchased a used SUV from a Russ Milne Ford. Matt Swartz was my sales person. Matt is professional, personable, knowledgable, and very helpful. We spoke/texted a couple of times and exchanged some emails prior to my arrival. His text messages and email responses were very prompt and never did I feel pressured. Matt had my approval and paperwork done before I arrived. He spent as much time as I needed looking over documents. My time at the dealership was about an hour. Even though it was near closing time when I had keys in hand, Matt then offered to spend more time getting me familiar with the new truck. This was by far the most enjoyable and simplest vehicle purchase I have had in my 40 years of driving. This dealership is over an hour away from my home, and I would gladly drive that far again to work with Matt in the future. I get the impression that this is just the way the dealership operates. Well done!

Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Russ Milne Ford Team

5.0

Best Deal

I shopped around several dealerships, and Milne gave me the best deal on my new Escape. The salesperson was professional and explained all the features of my new vehicle.

Dealer response

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won't hesitate to reach out again in the future. Sincerely, The Russ Milne Ford Team

5.0

Great service!!

Rick Winchester did an awesome job!! Keep up the great work!! He was very knowledgeable and was able to answer every question we had for him.

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Russ Milne Ford Team

5.0

An excellent experience

Ryan and Jason were an excellent tag team for me. This 50 yo tomboy loved that these youngsters could keep up with my banter. Ryan seemed set on steering me to the Escape I purchased and so far I am loving it!

Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Russ Milne Ford Team

5.0

New Car, Customer For Life

Great experience, even during an unprecedented market and very limited vehicle selection. Team worked hard to find the vehicle I wanted and did a great job communicating throughout the process.

Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Russ Milne Ford Team

5.0

Explorer

I originally found my Explorer on Cars.com and was then led to Jason Freeman at Russ Milne Ford. Jason made my buying experience very positive and easy.

Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Russ Milne Ford Team

Read all 942 reviews