Reviews
Write a reviewLovely experience.
Lovely experience.It was a painless, fun experience to lease my new Crosstrek from Reynold's. Compared to other dealers, Reynold's is sunshine, the others, slickly dark. Nice people at every desk. Dr.b, March 5, 2024
Lovely experience.
Lovely experience.It was a painless, fun experience to lease my new Crosstrek from Reynold's. Compared to other dealers, Reynold's is sunshine, the others, slickly dark. Nice people at every desk. Dr.b, March 5, 2024
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just bought a crosstrek and had a wonderful experience.
Just bought a crosstrek and had a wonderful experience. Thank you Sandra S. Sales person.
Just bought a crosstrek and had a wonderful experience.
Just bought a crosstrek and had a wonderful experience. Thank you Sandra S. Sales person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I did not have a good experience with them at all.
I did not have a good experience with them at all. The problem is with their service department, they don’t check their work. They kept my car for weeks said everything was fixed , and gave it back to me not fix. I have returned the car multiple times for the same problem . It’s ridiculous At the time of this review my cars has been in their service department for 43 days and counting Don’t do business with this dealership
I did not have a good experience with them at all.
I did not have a good experience with them at all. The problem is with their service department, they don’t check their work. They kept my car for weeks said everything was fixed , and gave it back to me not fix. I have returned the car multiple times for the same problem . It’s ridiculous At the time of this review my cars has been in their service department for 43 days and counting Don’t do business with this dealership
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Conflicted Customer
I signed a binding contract with a non refundable deposit and no price escalation clause to purchase a new car. Upon delivery the price increased by $345 and the dealership did not wish to honor their binding contract, stating they would give us back the deposit and sell the car for more to someone else. I still purchased the car and now have a hard time understanding why they chose to do business in that manner.
Conflicted Customer
I signed a binding contract with a non refundable deposit and no price escalation clause to purchase a new car. Upon delivery the price increased by $345 and the dealership did not wish to honor their binding contract, stating they would give us back the deposit and sell the car for more to someone else. I still purchased the car and now have a hard time understanding why they chose to do business in that manner.
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Watch out for the extras you don't want on your car!
Watch out for the extras you don't want on your car! They charged me for them and when I noticed 30 mins after signing on the dotted line, it was too late. Out of luck, no help. Find another dealer.
Watch out for the extras you don't want on your car!
Watch out for the extras you don't want on your car! They charged me for them and when I noticed 30 mins after signing on the dotted line, it was too late. Out of luck, no help. Find another dealer.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
experiment about shopping a car, and I am really h
This is my first time shopping a new car, Chris was very helpful to me , he, explained everything I need to know, I am busy exciting about the new car
experiment about shopping a car, and I am really h
This is my first time shopping a new car, Chris was very helpful to me , he, explained everything I need to know, I am busy exciting about the new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim Lockhart and Keith Nye are the Best!! Jerome and...
Jim Lockhart and Keith Nye are the Best!! Jerome and Austin made sure my car was spotless!!
Jim Lockhart and Keith Nye are the Best!! Jerome and...
Jim Lockhart and Keith Nye are the Best!! Jerome and Austin made sure my car was spotless!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went in for service and came home with new car
Great service and my Salesman is the best Jim Lockhart put me in a new loaded Outback Limited XT LOVE IT And who doesn’t love Hamburg Cove to sit and look at for service center- beautiful
I went in for service and came home with new car
Great service and my Salesman is the best Jim Lockhart put me in a new loaded Outback Limited XT LOVE IT And who doesn’t love Hamburg Cove to sit and look at for service center- beautiful
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience at Reynolds
Our shopping experience at Reynolds was tremendous. We felt that the salesperson genuinely cared out our preferences. All of our questions were answered completely and the quality of care at this dealership is exemplary.
Great Experience at Reynolds
Our shopping experience at Reynolds was tremendous. We felt that the salesperson genuinely cared out our preferences. All of our questions were answered completely and the quality of care at this dealership is exemplary.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been to the service department two times, small...
I have been to the service department two times, small I’m nature. But they took care of it. And also the parts department is also great. Dave was Awsome. I bought my car in December and I’m happy with Renolds Subaru. And I will be a customer for life.
I have been to the service department two times, small...
I have been to the service department two times, small I’m nature. But they took care of it. And also the parts department is also great. Dave was Awsome. I bought my car in December and I’m happy with Renolds Subaru. And I will be a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair