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Ingersoll Auto of Danbury

(855 reviews)
Visit Ingersoll Auto of Danbury
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (203) 364-5378 (203) 364-5378
Used (203) 364-5375 (203) 364-5375
Service (203) 364-5504 (203) 364-5504

Reviews

(855 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ingersoll Auto of Danbury from DealerRater.

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Service was excellent and a beautiful showroom.

I met Phil Lariccia at the showroom as I was looking to lease a 2016 Buick Enclave. Phil was extremely helpful explaning the lease to me with my options to purchase at the end of the lease. He did not have my color in stock so he called other dealers to find my color which consummated our deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very clean, friendly, easy wifi, nice coffee area

Nick was great! I got paperwork done while I waited in the new waiting room. It is very nice. I found a quiet spot and filled my coffee. I look forward to seeing a car wash there soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Totally satisfied

Professional, friendly staff. Clean, comfortable customer waiting facility. Work done in less time than estimated. Completely satisfied. Worth the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pleasurable Experience

I had a very good experience because of Jeff Casas, your salesperson who has a nice demeanor and very pleasant to deal with. He would always have or find out the answer to any question I asked. He would always follow up with you even after I purchased the car. Good employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best in town

Very professional service. The dealership is clean and easily navigated. The service is done right the first time, and the time spent by the service team is reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantastic customer service

professional, friendly and knowledgeable, it was a pleasure dealing with the staff. Will recommend your establishment to my friends. You have a very happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Alex was very knowledgeable on the vehicles I wanted to look at and he took the time to explain all the options on the vehicle I leased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

the whole process from drop off to completion was excellent..Service Advisor was the best ever...was able to consolidate several recall actions into one visit with my regular maintenance oil/filter and tire rotation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly service, clean facilities, huge inventory

This is our 5th personal car purchase thru Ingersoll Auto going all the way back to when they ere the Saturn franchise. I have also purchased 4 business cars (Driver Education) with Ingersoll as well. Extremely well satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, we can't thank you enough for your kind words. We'll be sure to share them with the entire Team! Looking forward to working with you in the years to come.... Shep LaBree, General Manager.

Fantastic dealership

The sales consultant we dealt with was Pape Ndao and we were so impressed! First of all he is a complete gentleman. Not to mention extremely knowledgable, courteous, professional in every way, and we never felt pressured to buying something we did not like. He was able to describe the different features on each auto and help us decide which one would make the most sense to us. We will definetely tell our friends about your dealership and about Pape. we hope Ingersoll Auto knows how fortunate they are to have such an excellent ambassador to their name , and how dedicated he is to you and all his customers. Thank you very very much again and i must say "Bravo Ingersoll Auto" and " Molto bravo a Pape!!!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert: We're so glad that your experience was everything that it should be, and we're very proud to have Pape representing us. We'll work hard to make your entire ownership experience the best it can be. Thank you and enjoy your new car! Shep LaBree, General Manager