Reviews
Service was excellent and a beautiful showroom.
I met Phil Lariccia at the showroom as I was looking to lease a 2016 Buick Enclave. Phil was extremely helpful explaning the lease to me with my options to purchase at the end of the lease. He did not have my color in stock so he called other dealers to find my color which consummated our deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
very clean, friendly, easy wifi, nice coffee area
Nick was great! I got paperwork done while I waited in the new waiting room. It is very nice. I found a quiet spot and filled my coffee. I look forward to seeing a car wash there soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Totally satisfied
Professional, friendly staff. Clean, comfortable customer waiting facility. Work done in less time than estimated. Completely satisfied. Worth the price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pleasurable Experience
I had a very good experience because of Jeff Casas, your salesperson who has a nice demeanor and very pleasant to deal with. He would always have or find out the answer to any question I asked. He would always follow up with you even after I purchased the car. Good employee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best in town
Very professional service. The dealership is clean and easily navigated. The service is done right the first time, and the time spent by the service team is reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic customer service
professional, friendly and knowledgeable, it was a pleasure dealing with the staff. Will recommend your establishment to my friends. You have a very happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Alex was very knowledgeable on the vehicles I wanted to look at and he took the time to explain all the options on the vehicle I leased
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
the whole process from drop off to completion was excellent..Service Advisor was the best ever...was able to consolidate several recall actions into one visit with my regular maintenance oil/filter and tire rotation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly service, clean facilities, huge inventory
This is our 5th personal car purchase thru Ingersoll Auto going all the way back to when they ere the Saturn franchise. I have also purchased 4 business cars (Driver Education) with Ingersoll as well. Extremely well satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, we can't thank you enough for your kind words. We'll be sure to share them with the entire Team! Looking forward to working with you in the years to come.... Shep LaBree, General Manager.
Fantastic dealership
The sales consultant we dealt with was Pape Ndao and we were so impressed! First of all he is a complete gentleman. Not to mention extremely knowledgable, courteous, professional in every way, and we never felt pressured to buying something we did not like. He was able to describe the different features on each auto and help us decide which one would make the most sense to us. We will definetely tell our friends about your dealership and about Pape. we hope Ingersoll Auto knows how fortunate they are to have such an excellent ambassador to their name , and how dedicated he is to you and all his customers. Thank you very very much again and i must say "Bravo Ingersoll Auto" and " Molto bravo a Pape!!!"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert: We're so glad that your experience was everything that it should be, and we're very proud to have Pape representing us. We'll work hard to make your entire ownership experience the best it can be. Thank you and enjoy your new car! Shep LaBree, General Manager
