Reviews
Bob&R
We really like the AutoNation Service Department, they always do a great job. We love Ashley, she is the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rene, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
BEEN A SATISFIED CUSTOMER FOR OVER 25 YEARS AND HANS
BEEN A SATISFIED CUSTOMER FOR OVER 25 YEARS AND HANS WIMMER IS A SPECIAL SALES REP ALWAYS HELPFUL TO OUR NEEDS THANK YOU HAVE PURCHASES AND LEASED VEHICLES
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!
It was such a pleasure to work with Ashley.
It was such a pleasure to work with Ashley. She is thorough and explained all of the charges for the service requested and also provided information about what was recommended. In a time when good customer service is hard to find, it was a bright spot in my day to work with her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!
not the best
bathroom is the redeeming trait. staff is decent but it seems like there is an uneasy tension at the workplace.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to share your feedback with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (440) 296-3019.
2020 escape
Sale person very knowledgeable and not pushy everyone was great to work with from sale manager to finance no pressure at all
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Cynthia! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Department
Excellent service from Autonation Ford Westlake Ashley was extremely helpful and polite.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alanna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Car service appointment
Ashley L was the best !! Took care if all of our concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent to due business with will buy from this
Excellent to due business with will buy from this dealership again. I also will refer others to purchase from this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service and sales departments.
Excellent service and sales departments. Knowledgeable and friendly. Would recommend to anyone looking to buy or need servic
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.
Great service and fixed right the first time
Brought in our F-150 for extended warrantee service on the tailgate wiring. They did a thorough job investigating the issue, and replaced the wiring, and now our tailgate is operating like it should again. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rebecca, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!