AutoNation Ford Westlake

Great customer service. They helped get me in the driver seat of my dream car! Thank you Auto Nation Westlake!

Jordan Looney was very helpful and thorough with explainjng what needed to be done to our truck.

Always great customer service ! Ashley is informative and attentive. The technicians are awesome and fast minimal wait time.

Denise was very professional and thoroughly answered questions. It was a pleasure dealing with her.

Overall, very efficient. With 4-5 years servicing this vehicle, I have never have had any issues.

Really enjoyed the process here. Can?t say enough about John Conrad. Really made my experience good.

Effective and thorough. Customer service in this facility has always been on point. That?s why I have chose this facility for service issues even if I didn?t get the car from them

Dave Rusnak and Brandon (Finance) were very professional and helped me find the truck I was looking for.

Wishing their people would underline, circle, highlight, anything really the costs of having a car checked over. Only 1 of the amounts caught my eye and so I discussed it with the woman checking my car in but never once did she go over it and say the full amount. Some partial blame on myself for not paying close enough attention, but the initial amount we discussed came across as a little much and so I said something, which in turn she didn't say anything about the other amount. Spent $240 to be told repairs would costs more than my car is worth but looking up part costs and understanding labor costs, the quotes I got were atronomically higher.

Speedy drive through check-in out of the weather; very friendly & efficient staff; my wait time was 30 minutes less than expected; comfortable waiting room with large screen TV.