Reviews
As usual the service was done as quickly as possible.
As usual the service was done as quickly as possible.Pleasant and helpful people AS always
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Came in to look at a vehicle i was interested in.
Came in to look at a vehicle i was interested in. The salesman Will was very helpful. he explained the different features on the can as well as the the warranties that came with the car. As for the financing part of it i the gentleman that handled it was very aggressive with an extended warranty. I declined the extended warranty. At one point he told me "that if the vehicle broke down after the warranty was up don't come crying to him". Three different occasions I declined the extended warranty. I also over hear him say so another salesman i must be insane. At that point i almost got up and walked out. the financing was already set so i knew i would be out of there soon. I signed the papers and got the keys and was out of there after thanking Will the salesman
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service
On time explained well called with update friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Wendy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Garage
Billing had to be fixed? And after tire rotation they did not put air pressure up to factory recommendations.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Westlake
Helpful and nice and very informative about everything I
Helpful and nice and very informative about everything I had a nice experience overall and
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great service with customers.
Great service with customers. Excellent inventory. Happy with services. Price was not negotiated still I got better deal for the used car. Executive called and took follow up with my experience. Overall good experience. I will recommend it to my friends who is looking for New/Old car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.
Great service with their customers.
Great service with their customers. Excellent reps. Very nice and pleasant people that work here. Ashley and Danielle were great
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We are happy to pass along your comments to Ashley & Danielle here at AutoNation Ford Westlake! Drive safe, and we'll see you on the road.
Called in morning asking Pete to locate an F150.
Called in morning asking Pete to locate an F150. Within 1.5 hours got a call that he had one and I could come see it. 3 hours later after test drive and financing, drove home with a beautiful 2018 red F150 in excellent condition! Had everything I wanted plus some! A very happy customer!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Took car in fir recall, then was informed of a rear
Took car in fir recall, then was informed of a rear suspension problem, they were able to fix that day, repairs were made and was very happy.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Great Service!
AUTONATION is Westlake is over the top. Every time I get my car serviced they will inform me what wear and tear that will need to be repaired by x amount of miles. This way I can financially plan for the repair before it becomes an even bigger issue/repair. I never feel overwhelmed and they do a great job of explaining everything. I appreciate their time and patience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Shannon, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!