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AutoNation Ford Westlake

(1,939 reviews)
Visit AutoNation Ford Westlake
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 229-7453 (888) 229-7453
Used (888) 859-3985 (888) 859-3985
Service (877) 223-4594 (877) 223-4594

Reviews

(1,939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Westlake from DealerRater.

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Sales

Nate F...did excellent job from start to finish from picking out the perfect SUV to getting it approved..He definitely went over and beyond, I would recommend this dealership to anyone, ASK FOR NATE!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Veronica, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

Thanks

I really loved my car and the customer service of the staff at Auto Nation Westlake. I would come here again and recommend a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Fix tire

It was fine. Brought the car in, they found the problem & fixed it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, We appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests, and we look forward to your next visit!

My review

There really isn?t much to say Took my car in for its oil change I was told it would be about an hour & half. I waited in the customer waiting room and in an hour & half my car was ready. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Shelley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Awesome detaing

Had my car detailed at Auto Nation?s by another company job at cleaning my car inside and out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

Recall experience

It all went very well. The person who took care of me was nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Florence, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Scott Barnhart

Everyone is very friendly and professional they busted their buts to get me the best deal and I am very great full for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Knowledgeable, quality, and efficient repair, from a

Knowledgeable, quality, and efficient repair, from a dealer which stands behind its work. First class customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Safe travels!

AutoNation had easy access and availability.

AutoNation had easy access and availability. They were prompt and thorough even with my many questions. I trusted that they would handle my vehicle properly as it was kept overnight. They were true to their word in everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Thank you Ford!

Friendly.

Friendly. Service was expedited as soon as I arrived. Nice clean waiting area. In and out in reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!