Reviews
Employees were very helpful & pleasant.
Employees were very helpful & pleasant. I have been coming to this dealership for approximately 10 years & have recommended to others.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Jordan Looney - Service Department
Worked with Jordan Looney in the service department concerning our fleet cars. Jordan is courteous, professional, and very helpful to work with. I give Jordan Looney a FIVE STAR RATING!!! Thank you Jordan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service from sales to service department.
Great service from sales to service department. I've purchased 25 cars from this dealership over the last thirty years. They keep me coming back by treating me right. I appreciate the service and the friendly staff.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Everyone was helpfully and respectful.
Everyone was helpfully and respectful. Everyone wanted to make sure I had the best experience possible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.
The team was very efficient and friendly.
The team was very efficient and friendly. I appreciated the care they put into taking care of my needs for my Bronco.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
My service advisor was really helpful and accommodating
My service advisor was really helpful and accommodating to my schedule. Appreciated the detailed inspection report
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Every time we’ve dealt with them, whether buying a
Every time we’ve dealt with them, whether buying a vehicle or having service done to a vehicle, the staff have all been extremely friendly and helpful.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We are always more than happy to assist you if anything else comes up. Take care!
The facility is very thorough an helpful.
The facility is very thorough an helpful. Whether I'm dealing with the service department or leasing/buying a vehicle everyone involved is knowledgeable and extremely helpful. Will recommend this facility as often as I can.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
The staff was very helpful and accommodating of my needs
The staff was very helpful and accommodating of my needs when ordering my vehicle. Sam provided me with honest updates throughout the process and worked diligently to make sure I was happy.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
New Car purchase
Hans made the process easy and everyone at the dealership was friendly and knowledgeable.
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- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michelle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!