Skip to main content

Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Absolutely a fantastic experience! No hassles and...

Absolutely a fantastic experience! No hassles and Jennifer was great! Her knowledge and friendliness made it nice. Facility was clean and definitely COVID conscience. Thanks Jennifer, for your patience while I made my decisions and for all your help!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

they are honest people and respect the costumers .good...

they are honest people and respect the costumers .good brand cars .it is a clean store.they are give soon appointment.i like this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I liked their social distancing and I liked that everyone...

I liked their social distancing and I liked that everyone was wearing a mask. Tyler and associates checked me in quickly, escorted me to the lounge. They opened doors for me so I touched nothing, very nice. Service was prompt, roughly 40 minutes, and Tyler notified me car was done. Nice service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

The service department is good

This will most likely be my first and last Subaru purchase. The sales people--and Subaru itself--are arrogant (two star deduction). They don't care about the customer and could care less if you buy a or not. What they do care about are Subaru surveys. Endless, endless surveys. That being said, the people in the service department are the only positive about this dealership. The shop is clean. The service employees are friendly and do their best to service the customer. But be prepared for answering surveys. Did I already mention the endless surveys?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your feedback with us. We apologize you feel your experience was less than satisfactory and has led you to rate us 3 stars. Customer satisfaction is our top priority and will utilize your feedback to improve our processes. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

I’m always very happy with the service department....

I’m always very happy with the service department. Dustin and Tyler do a great job every time I bring my outback in. Thanks guys! 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Cameron was awesome and helped me find the perfect...

Cameron was awesome and helped me find the perfect vehicle for me and my lifestyle! He was not overbearing and made me feel really comfortable about my choice. Great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Quick service, and everyone was wearing a mask in the...

Quick service, and everyone was wearing a mask in the waiting area. Thanks for keeping yourselves and customers safe. Team was very helpful with service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Yard did a fantastic job on keeping a customer happy....

Yard did a fantastic job on keeping a customer happy. They ran into an issue during recall work and were quick to get me a loaner car while parts arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

My 2011 Outback has had excellent service, including at...

My 2011 Outback has had excellent service, including at Yark since we moved back to Ohio in 2014. I have had service issues in which I expected expensive repairs but Yark service had found cost effective solutions. I have learned to trust their diagnoses and recommendations. I really appreciate the straight talk.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

They are always accommodating and great at taking care of...

They are always accommodating and great at taking care of me in a timely fashion even when I show up with out an appointment. Thank you for that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!