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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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Buying our Forester was a experience all the way around,...

Buying our Forester was a experience all the way around, even through masks! All staff was very well informed and able to answer our many questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Day of car pickup.

Jay met with us and went over some documents, the car was ready for us. Jay also spent a lot of time going over the instrument panel and controls. Brett was friendly and went over a lot of financial paper work. I would like to cancel the extended warranty, one reason I bought this car was because of its lifetime reliability. The cost of this warranty is very, very expensive and I will probably never use it. Stated a different way over the 63 payments, I will pay approximately 10 payments on the car and 2 payments on the warranty each year. Not a good investment for a 73 years old man. Steve Foster (419) 874-6060

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your feedback with us. We have forwarded your comments to proper management and will have someone contact you. Please let us know if there is anything more we can do to serve you.

Great service writers, who are easy to talk to. Takes a...

Great service writers, who are easy to talk to. Takes a while to get scheduled (two weeks), but the work is quality. I've never been a fan a dealership service departments, but they've changed my mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Always on top of their game. Prepared for Covid and...

Always on top of their game. Prepared for Covid and concerned about customer and staff safety. Friendly staff. No pressure visits and no surprise costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Everyone was great!! They got me in right away and fixed...

Everyone was great!! They got me in right away and fixed it quickly. They gave me a loaner too so i wouldn't b without a car. Everyone is so helpful and they didn't force anything that I didn't need fixed right away. Always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Made an appointment convenient for me. Provided a car...

Made an appointment convenient for me. Provided a car for me to use. My service was done a lot quicker than estimated. Check in and out we're fast and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Nearly perfect experience

We purchased our first Subaru early this week. The dealership located a car that we were interested in and our salesperson (Jennifer) emailed a sticker copy to me. After a few days of relatively uneventful negotiation we arrived a reasonable deal. We took delivery four days later. We had a few snags in dealing with the final paperwork, but that was due as much by me changing my mind on warranty upgrades, as it was to misunderstandings between all parties. Jennifer helped to intervene and everything was resolved with no issues at all. We're waiting on a few items to be delivered as requested options, but we couldn't be more pleased with the car and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Got me in and out quickly with great service and...

Got me in and out quickly with great service and communication. So nice to have my car sanitized before and after the service plus the great free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Professional service with a smile. Thorough. Punctual....

Professional service with a smile. Thorough. Punctual. Took the time that was estimated to do the job. Used appropriate COVID safety practices. Have good, honest advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I truly trust the representatives in the service...

I truly trust the representatives in the service department they are very professional and they strived to make sure my car was fixed properly. Yark service department is one of the best I have taking my car to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your service experience with us! We appreciate your business and look forward to serving you again in the future!