Reviews
Service was promptly scheduled, quickly performed. I...
Service was promptly scheduled, quickly performed. I really appreciated the attention to safety during this time of COVID-19. The team was very thorough and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Really nice that both Steve's worked with us on the...
Really nice that both Steve's worked with us on the pricing of the repair. Runs like a champ now. It was an unexpected repair after a major repair in Feb.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I got everything taken care of fast and friendly. Got in...
I got everything taken care of fast and friendly. Got in early with no issues. Nice communication of what was needed to be done. Great job guys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Always treated with professional knowledge and courtesy....
Always treated with professional knowledge and courtesy. Service team Tyler was terrific on my last visit. And Dustin been helpful for years. Been going to Yark Subaru for 20 yrs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!
The staff I encountered were very friendly and effective....
The staff I encountered were very friendly and effective. They responded to my request in a fast manner. The service guy took care of things very professionally.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
I started looking at Subaru Foresters on line about 8...
I started looking at Subaru Foresters on line about 8 months ago. Yark seemed to have a good variety of new and used. They offered assistance but never became aggressive or bothersome. When I finally made an appointment all people I came in contact with were friendly, personable and professional. The sales rep (Cameron) was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Service check in was quick & easy. My car was service in...
Service check in was quick & easy. My car was service in timely fashion. However, I have an Ethos service plan which continues to not show up when I picked up my car. I was told on a previous service appointment that would be taken care of..not be an issue in future visits. Apparently, it was not. I
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We apologize for your experience and appreciate you bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience. Our goal is 100% customer satisfaction, 100% of the time and regret that this was not demonstrated to you. Our service manager has tried reaching out to you and would love the chance to speak more to you about this. If you haven't already, please contact Steve at 419-842-7869. We look forward to hearing from you and working towards a resolution.
Terrific!
I took my car in for routine maintenance and as usual, was greeted with a smile. I went to wait in the clean waiting area and in less than an hour my car was serviced and washed! I've never had a bad experience with Yark Subaru and all of the employees should be commended! This is my 3rd Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!
Service was succinct and as expected. I appreciated being...
Service was succinct and as expected. I appreciated being updated during the process. I was a bit surprised that I had to make an appointment more than 10 days out just to get an oil change.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Service was great. The people where great. I got just...
Service was great. The people where great. I got just what I needed and was told about things that will need attention down the road.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!