Skip to main content

Gervais Ford

(626 reviews)
Visit Gervais Ford
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (978) 637-7125 (978) 637-7125
Used (978) 637-7124 (978) 637-7124
Service (978) 637-7123 (978) 637-7123

Inventory

See all 131 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2026.
Gervais Ford is proud to be one of the premier dealerships in the area for over 53 years! From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gervais Ford a good one for the life of your vehicle.
For over 53 years Gervais has been providing a superior product at a low price backed up by great service!!!

Service center

Phone number (978) 637-7123

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gervais Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The ladies that work in the office are always nice and helpful. I will definitely be back!

The ladies that work in the office are always nice and helpful. I will definitely be back!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Took car of my Class C RV with no problems and no issues. Didn’t make any excuses as to why they could not service it since it’s an RV

Took car of my Class C RV with no problems and no issues. Didn’t make any excuses as to why they could not service it since it’s an RV

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Service is quick and easy, prices are reasonable for the quality of work they perform

Service is quick and easy, prices are reasonable for the quality of work they perform

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Excellent service, very quick and responsive, and competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail.

Excellent service, very quick and responsive, and competent at addressing issues that come up. They seem to know their way around electric vehicles, and I appreciate their attention to detail.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with.

The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@

I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle.

They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted.

Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

John was good to work with. He knew a lot about the truck. No pressure, no surprises. The rest of the people at the dealership were just as helpful

John was good to work with. He knew a lot about the truck. No pressure, no surprises. The rest of the people at the dealership were just as helpful

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want.

Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 626 reviews

Related searches near you