Reviews
The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with.
The Gervais service team always provides a prompt, professional service experience. I highly recommend them! The team is knowledgeable, and easy to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@
I was waking on the lot for 15 minutes and not one sales person bothered to come out. I bought a truck somewhere else then. I came in for a state inspection and Kimberly was super friendly and very helpful to a first time truck owner!!! Very honest! Vam and Devin were also fantastic. Because of those three I will be back!!@
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle.
They were very pleasant , services were rendered and ready in a timely manner, I will continue to use gervais to service my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted.
Second time dealing with Gervais Ford. Both experiences were similar. Sales staff knowledgeable and helpful, in procuring the truck we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
John was good to work with. He knew a lot about the truck. No pressure, no surprises. The rest of the people at the dealership were just as helpful
John was good to work with. He knew a lot about the truck. No pressure, no surprises. The rest of the people at the dealership were just as helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want.
Honest, fair, great service. Traveled 300 miles and would go again! They represented the car accurately and were never pressured me to make the sale and didn’t push things I didn’t want.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Honest, extremely helpful. Made the car buying experience a pleasure. Very pleased with our ourchase
Honest, extremely helpful. Made the car buying experience a pleasure. Very pleased with our ourchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
No nonsense no drama. I like that Lance didn?t need to ?talk to the manager? at every step like another dealer I visited. I had done a lot of upfront research which helped.
No nonsense no drama. I like that Lance didn?t need to ?talk to the manager? at every step like another dealer I visited. I had done a lot of upfront research which helped.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Thomas, thank you for sharing your positive experience with us! We look forward to serving you again in the future.
Great experience, would not go anywhere else. Bring my other vehicle there as well. Never disappointed.
Great experience, would not go anywhere else. Bring my other vehicle there as well. Never disappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good Product , good service. Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the problem is. My wife and I have both bought Fords from This dealership and phone calls are not returned. Next car probably a Ford maybe a different dealer.
Good Product , good service. Communication from service is poor. Got a recall notice that said Dealer would call me. After two months took the letter in to find out what the problem is. My wife and I have both bought Fords from This dealership and phone calls are not returned. Next car probably a Ford maybe a different dealer.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair