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Herb Chambers Chevrolet of Danvers

(946 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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I’m happy for what they do for my car the staff at the

I’m happy for what they do for my car the staff at the service department are excellent. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Christine, It's great to hear that you had such a positive experience here with our team! We hope that you come to visit us again next time you need anything! Thank you! - Herb Chambers Chevrolet of Danvers

Very happy with Herb Chambers Chevrolet

Very happy with them. (Especially when compared to other Chevy dealers we’ve tried in the area.) Work is almost always done on time with accurate pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're thrilled you had such a positive experience at Herb Chambers Chevrolet of Danvers! We strive to provide exceptional service to all of our customers, and it's great to hear our team met your expectations. Thank you for putting your trust in us for your vehicle needs!

Very happy with the prompt service we received from the

Very happy with the prompt service we received from the maintenance shop. Staff was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers Chevrolet of Danvers Team

Fast reliable problem solving

My 2021 Silverado suddenly started running poorly and my onboard diagnostic lights started flashing. In checking in with On Star it was recommended that I bring my truck in for service. They took my truck first thing the next morning and began to diagnose the problem. They quickly and professionally repaired the problem and had me on the road in short order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, we're glad to hear that our team at Herb Chambers Chevrolet of Danvers was able to quickly diagnose and repair the issue with your 2021 Silverado. It's great to know that you felt our team was professional and efficient throughout the process. Thank you for sharing your experience with us. - Herb Chambers Chevrolet of Danvers

Outstanding service all around!

Outstanding service all around! Especially on the sales floor. April did everything she could to get me in the car I wanted ! Highly recommend this place to new buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to leave us a positive review! We're thrilled to hear that April provided outstanding service and helped you get the car you wanted! We appreciate your recommendation and look forward to working with you in the future! - Herb Chambers Chevrolet of Danvers

Very simple process thanks to the staff.

Very simple process thanks to the staff. I have to write a minimum of 15 words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We appreciate you trusting the Herb Chambers Chevrolet of Danvers team with your business and hope we have the privilege of working with you again in the future!

Service department is always polite and professional.

Service department is always polite and professional. Scott and Philip are patient and helpful. Herb Chambers services all of our family vehicles. With two new drivers in our family, we will continue to return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting the Herb Chambers Chevrolet of Danvers team with the care of your family's vehicles! We're so glad Scott, Philip & the rest of the crew continue to earn your support and we look forward to seeing you at your next visit. Take care and thanks again!

Scott knew exactly what I needed for service and made

Scott knew exactly what I needed for service and made good recommendations. He recommended a wheel alignment, which we had him perform. He also found a slow leak on one of the tires and fixed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience, Rich! We're happy to hear Scott provided you with great service and we hope you won't hesitate to reach out if we can be of assistance again in the future! - The Herb Chambers Chevrolet of Danvers Team

Consumer response

My Service Tech was Scott Lyon, not Sean. Thank you!

Great service

It was Very good service. Didn’t have to wait long and they helped me with everything that I needed. They were all very nice people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Matthew, thanks for the five stars! We're glad to hear that your service appointment here at Herb Chambers Chevrolet of Danvers was such a positive one. We hope to see you back for all of your future automotive needs!

Vehicle Service

Michael was very understanding of what my truck needed done and went above and beyond to make sure everything was done right. I will definitely be back for my next service appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the five stars, Richard! We're glad to hear that Michael and the rest of the crew here at Herb Chambers Chevrolet of Danvers could assist you. We hope to see you back for all of your future automotive needs!