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North End Subaru

(1,852 reviews)
Visit North End Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 812-0383 (978) 812-0383
Used (978) 812-4578 (978) 812-4578
Service (978) 812-4005 (978) 812-4005

Reviews

(1,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North End Subaru from DealerRater.

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great service

I did not purchase my first vehicle from North End. I did choose North End Subaru's service department to make sure my Subaru lived a long time. I now have 266,542 miles on my 2007 Legacy Sedan. I say with a sad face that I had to purchase a new Subaru, but only due to foul weather conditions. I decided to purchase my new Subaru from North End Subaru only because of the service department. The New Car Clinic that I attended was awesome I even won $40.00 as a door prize and a hat topped it all off...Thank you John for your honesty and now your friendship over the years...Mark...John...n Janet...we all own Subarus and only North End services them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience all around

I always like working with Northend Mazda, both as a dealership and a service shop. Before I began buying my cars from Northend, I rarely returned to the dealership for service unless there was a warranty issue with my vehicle. Northend, however, puts such care and consideration into the service as well as sales that I go to them as my first choice for any kind of maintenance or repair. The staff is knowledgeable and courteous, and I leave feeling that the best possible care has been provided. I whole-heartedly recommend Northend Mazda for anyone who is looking for a new or used car purchase or general maintenance of their car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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perfect service

did not buy my car here but the service is by far top notch. fix my car right every time, never have a problem. loaners for any lengthy service. love my mazda and i will be buying my next one thanks to how rob and mike treat me. they really do care about my car, myself and my ability to save money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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These guys are always great!

My husband and I have bought 4 Subarus through North End. The sales team has always made the process of purchasing our vehicles a breeze. Greg Nuorimo always puts in the extra effort to search out our black vehicles if they don't have any on the lot. We always have our autos serviced at North End as well. Recently after researching new tires EVERYWHERE for the best price, North End was right on target. Below the prices of even the tire retail/installers or online tire dealers. They were able to have them installed in a reasonable time and I drove home on my new tires in a snowstorm. Dave Fallon was patient enough to wait for me to arrive to pick up my car after my 1.5 hour commute from work in the storm. Thanks guys! Keep doing an amazing job. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great service. go out of the way to please you

from the day we were buying our car we requested to talk to the service department. Robert Newton was the one who answered all of our questions from beginning to end. we had our first service and had purchased a wheel and tire warranty and had a damaged rim. Rob went out of his way to make us happy with out new miata. we got the rim fixed and asked questions about storage and he offered to come to our home to help get it ready for storage because he lived near by. everything you can ever ask for. do not buy or service anywhere without giving north end a chance. you will be pleased. i promise

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service dept first time LOF

The service department was like no other that I ever dealt with befoe. Courteous, professional nice waiting room.it was a comfortable experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trustworthy & Fair!

We bought our Subaru Outback at North End 12 years ago. Thanks to a friendly, low-pressure sales team, our buying experience was easy and remarkably stress free. Since then we have brought our Outback in to North End for regular service and we have always felt fairly dealt with. Whether it's a routine oil change, a landmark mileage service appointment or a repair, the guys in the service department never fail to explain everything and answer questions. Several years ago we were in a road accident where we were hit by another car. We requested that our car be towed to the dealership. North End took the lead in working with our insurance company and the body shop to get our car back in tip top condition. That extra measure of care and service is what keeps us coming back to North End Subaru. With more than 200,000 miles on it now, we still love our 2002 Outback. But whenever the time is finally right, we will definitely buy our next Subaru at North End!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Customer Service and Great Prices

I bought my first car, the 2014 Mazda CX5, here and had an amazing experience! My father and I did everything over the phone and everyone who works here was upfront and honest with us from the get go. We worked closely with Mark who was very helpful. Mark went through the entire manual with us inside and then spent an additional 20 minutes with us outside in the car showing us how everything within the car functions and operates. I would definitely recommend purchasing a vehicle here. It's hard to find a dealership where you feel comfortable and where you're not pressured or getting scammed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Waite at North End was great to work with!

Bob Waite was great to work with. He made the new car purchase simple and stress free. North End is a great dealership with great sales and service. I's my 3rd Subaru from North End and I am sure it won't be my last. I am looking forward to attending a customer appreciation event soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a new Cross Trek. It's a friendly...

Great place to buy a new Cross Trek. It's a friendly customer oriented experience that makes car shopping a pleasure. I have already recommended North End to friends, and this is my third Subaru from North End. If your are looking for a great car and a pleasant experience I suggest North End as you first stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.