CRESTVIEW CADILLAC, INC.

Kara is personable, highly knowledgeable and profoundly efficient in expediting the process of buying/leasing. We felt very comfortable with her, experienced no pressure whatsoever to make a final decision and were very pleased overall with the entire experience. Would highly recommend to anyone looking to buy/lease a new car.

Horrible horrible customer service! Was told my vehicle would be ready two days prior to my rental car contract being up. I called four days in a row to find out if it was ready and did not receive a call back. I had to take the day off to go in to extend my rental car and go to the dealership to find out the status of my vehicle. The person I was dealing with was very smug and said he was busy and couldn’t return my call. I had to pay four days of rental car because he didn’t keep his promise that it would be done days prior to the contract being up. I know I will never use that dealership again for anything!

Very professional & knowledgeable sales agent. My experience at the dealership was rewarding. Everyone provided me with a feeling that I was in good hands.

Service is always great! The best part of the dealership. I wish sales had the same attitude. Always feel they care about my issues.

My new car leasing experience was excellent. Kara was very easy to work with and informative.

Excellent purchase experience. Every one there made the whole process a very seamless experience. Well done!

This was my first time here and the service was excellent, lounge wonderful and could not be more pleased with the team here!

Appreciate them standing behind the product. There was a significant issue with the transmission, it was handled professionally.

I had an 7:30am appointment to get my car fixed and had to take the day off work. I dropped my car off in the morning, they said it should be done in 2.5 hours including getting an oil change and tire rotation. I called them 5 hours later and the oil change was done but the technician to repair my car didn't show up for work. They offered to do it another day but I didn't want to use another vacation day. They eventually fixed it, but oil change and tire rotation was more expensive then quoted over phone.

Excellent service. Friendly and knowledgeable service staff that provided a loaner car during time of service. Thank you