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CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Kara was great and the dealership work very fast to

Kara was great and the dealership work very fast to deliver our new vehicle as we were leaving on a trip and to receive extra discounts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Emily, was great to work with from start to finish.

Emily, was great to work with from start to finish. She’s vry knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people and work completed as required and expected.

Great people and work completed as required and expected. Service area was pleasant waiting area was clean providing necessary refreshments .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Chris was excellent.

Chris was excellent. He is a great asset to the service department and has a lot of potential.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The managers and owner did not speak to my family and I

The managers and owner did not speak to my family and I one time over 2 days and about 8+ hours of interaction with my salesman. The business manager (female type)was personable , and transparent. The salesman Evan was straightforward and easy to work with. Overall good experience. Sidenote I don't know if the owner was their but I definitely ran across a few older gentleman who I knew ran the place as any person would with common sense and I received blank stares. Quite strange.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have been a Crestview Cadillac customer for many decades.

Have been a Crestview Cadillac customer for many decades. High turnover for sales and service reps. Mechanics do great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service, honest.

Awesome service, honest. Ron is the man! Always willing to help in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kept my car for nearly a month to not fix issue and say

Kept my car for nearly a month to not fix issue and say they never even heard the squealing brakes. Second I sat in it at pickup the car was squealing like nails on chalk board and was told that’s how a Cadillac sounds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The sales manager was very disrespectful to me.

The sales manager was very disrespectful to me. I never want to visit that dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Crestview is by far the best Cadillac dealer for service

Crestview is by far the best Cadillac dealer for service bar none. The service employees are so kind, attentive and go over the top to make your service visit the most street free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.