Reviews
Kara was great and the dealership work very fast to
Kara was great and the dealership work very fast to deliver our new vehicle as we were leaving on a trip and to receive extra discounts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emily, was great to work with from start to finish.
Emily, was great to work with from start to finish. She’s vry knowledgeable and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people and work completed as required and expected.
Great people and work completed as required and expected. Service area was pleasant waiting area was clean providing necessary refreshments .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was excellent.
Chris was excellent. He is a great asset to the service department and has a lot of potential.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The managers and owner did not speak to my family and I
The managers and owner did not speak to my family and I one time over 2 days and about 8+ hours of interaction with my salesman. The business manager (female type)was personable , and transparent. The salesman Evan was straightforward and easy to work with. Overall good experience. Sidenote I don't know if the owner was their but I definitely ran across a few older gentleman who I knew ran the place as any person would with common sense and I received blank stares. Quite strange.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Have been a Crestview Cadillac customer for many decades.
Have been a Crestview Cadillac customer for many decades. High turnover for sales and service reps. Mechanics do great work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome service, honest.
Awesome service, honest. Ron is the man! Always willing to help in the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kept my car for nearly a month to not fix issue and say
Kept my car for nearly a month to not fix issue and say they never even heard the squealing brakes. Second I sat in it at pickup the car was squealing like nails on chalk board and was told that’s how a Cadillac sounds.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The sales manager was very disrespectful to me.
The sales manager was very disrespectful to me. I never want to visit that dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Crestview is by far the best Cadillac dealer for service
Crestview is by far the best Cadillac dealer for service bar none. The service employees are so kind, attentive and go over the top to make your service visit the most street free experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
