Reviews
Took exceptional great care of my wife when she brought
Took exceptional great care of my wife when she brought in our cadilac for service. From Brian to Chris they go above and beyond to make sure their customers are more than satisfied. 5 stars and more
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I walked into the dealer without an appointment.
I walked into the dealer without an appointment. Luckily, there was a salesman that I could meet with right away. His name is Jeff. Jeff was very friendly and respectful. He did his best to work with me to get a price that was reasonable. Adam was also available to assist Jeff considering he was new. Although this was a very long process, it ultimately ended with a good result.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Crestview Cadillac, INC.! We sincerely value your business and look forward to your next visit!
Great purchase experience overall.
Great purchase experience overall. Emily Rooney is extremely knowledge about the products and very helpful in ensuring I got into the right vehicle for me, Really pleasant working with her and others I came into contact with during the process.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!
The service department led by Ron is great.
The service department led by Ron is great. I brought my 2021 Silverado to get a leak fixed on my sunroof and they found and repaired. I had at another dealer last year to check the same and they said they couldn’t find the leak.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service was completed in a timely manner.
Service was completed in a timely manner. I was disappointed in the price for an oil change, tire rotation and replace 2 air filters.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.
Our salesman Vincenzo, was outstanding.
Our salesman Vincenzo, was outstanding. We also delt with Charlie in the service Dept. Very kind and helpful. The Crestview sales team put our deal together and explained page by page as we signed. My daughter and I had a extremely friendly experience. Thank you again Crestview!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!
Easy process in buying.
Easy process in buying. Flexible times outside of normal business hours. Relatively knowledgeable employees. Aftermarket add ons and warranties pushed heavily.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 841-4166 when you have a chance. Thank you, and we look forward to hearing from you.
Over 2 hours for an oil change and tire rotation with an
Over 2 hours for an oil change and tire rotation with an appointment. Tire pressure does not work on right front. Tried to reset, no luck. Now there is an service car warning on dash. recommend? Maybe!!
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Crestview Cadillac, INC. (248) 841-4166
Excellent staff.
Excellent staff. Chris took care of scheduling my vehicle appointment that was convenient for me and made sure I had a loaner which made everything so much easier. Ron had the service done and vehicle returned as promised. I truly appreciate your great staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
You guys wanted to charge me 1500 dollars for brakes and
You guys wanted to charge me 1500 dollars for brakes and rotors and the only thing my car needed was brake fluid flush brake pads and rotors were find im very dissapointed you lost a custumer
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (248) 841-4166 at your earliest convenience to discuss how we can turn your experience into a positive one.