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Bob Maxey Lincoln

(1,249 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 341-7713 (888) 341-7713
Used (866) 984-5260 (866) 984-5260
Service (888) 649-4066 (888) 649-4066

Reviews

(1,249 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Lincoln from DealerRater.

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Best dealership in town would not go anywhere else.

Best dealership in town would not go anywhere else. Service was fantastic. Very professional, exceptional work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They deeply care, go the extra mile for anything I need

They deeply care, go the extra mile for anything I need and want to make sure I’m genuinely happy. Great place to buy my cars and have so for 20 years. I send anyone I can to them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bob Maxey always does a great job!

Bob Maxey always does a great job!! This is my 3rd leased car from them and they go above and beyond to make sure that everything goes smoothly. Visit Bob Maxey and ask for Mark Shampine. He did an amazing job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a great experience with Bob Maxey Lincoln dealership

Had a great experience with Bob Maxey Lincoln dealership and Dylan Jackson and Marty Rutkowski. The process was very smooth.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Markus Irving is always great to work with!

Markus Irving is always great to work with! Best salesperson in the area. Amazing service and support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesperson, Nicholas, was very friendly, helpful and

Salesperson, Nicholas, was very friendly, helpful and knowledgeable. This one the first time leasing a car on my own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience working with Shanta McCool and

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Best car dealership that I have ever had such an

Best car dealership that I have ever had such an excellent experience with. Absolutely stellar from Shanta McCool the most awesome saleswoman across the board! I’m telling everyone! This 2025 Lincoln Corsair is so amazing! Thank you Shanta, thank you Bob Maxey ❤️🎉

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Wouldn't go anywhere else. Prompt, clean, courteous, respectful, knowledgeable and very friendly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

While I bought a lincoln at a ford store, I wanted a

While I bought a lincoln at a ford store, I wanted a Lincoln and did not like the pressure of the Novi store. I had bought a F150 from Al Sibilla and was completely satisfied, so I asked him if we could buy at his store. He got back to me quickly. Scott Maxey was the real benefit with his knowledge on Lincolns. Tha was important to us because we were leaving Cadillac after 30 years. So far the only issue I have is there is not a book for all the normal items such as how do I get the car to open the garage door? I have also interacted with service writers (I am having a hitch put on) and people bring my car to my house. All polite and knowledgeable. I also had a recall done on the truck at my house; Tech knew what he was doing and fast. When done, he asked me if I needed anything else; I told him my cabin lights did not work. Two minutes later they did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.