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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing!... Love the new Vehicle

Scott did an amazing job finding what we wanted and needed for our family. He knew the time crunch that we were in and worked closely with us to get everything done that day for us. He went above and beyond and we really appreciate it. If you go to kayser Ford ask for Scott .. He’s your guy!! Thanks again!! Tony was amazing as well. He showed us options that we hadn't been given at other dealerships before. We would definitely go to Kayser Ford again because of these two gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Very helpful. Had a lot of helpful information that made the decision process a lot easier. Nice not to have a deal with pushy sale people and price negation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Second Purchase

This is my second truck purchase from Kayser. Even though my last purchase was 12 years ago, the service was the really good both times. I like Kayser because they’re really straight forward, honest and there’s no games being played.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!!

Alfred was great start to finish! He was so hopeful in picking out my new car and making the process as easy as possible!!!! I would recommend him and Kayser to everyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You Kayser Ford !! Dennis in Sales and Fran in...

Thank You Kayser Ford !! Dennis in Sales and Fran in Finance are Awesome !! Extremely Knowledgeable and Helpful...Every Aspect Of My Buying Experience Was Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Found exactly what I was looking for at Kayser.

I was looking for a low mileage 2019 Ford Escape Titanium. Dennis Balczewski had some "Kayser Originals" ready for me to view and road test which fit what I was looking for. His road test put us on a circuit that covered all types of roads and conditions giving me an excellent feel for the handling of the SUV. Dennis listened well, demonstrated the vehicles features, answered all my questions ,and got a few issues resolved. It was an enjoyable and efficient experience. Fran D'Amato was patient and efficient working through the final paper work. She answered my questions, advised us on the options, and took her time. I couldn't be more pleased with the entire process. -Larry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike provided fast accurate service

Mike identified the correct van in a matter of minutes and delivered van today just two days after our first meeting paper work fast and accurate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Hall is very professional and knows his product.

Because of experiences with Kayser 20 years ago, I was hesitant to buy a car from the dealership; however, Kayser is the only Lincoln dealer that is readily accessible in Madison. I was pleasantly surprized when we visited Kayser and engaged in talks with Mr. Hall. He showed us the Navigator, explained all the features, options and functions in a forthright and professional manner. We did not experience the high pressure that we found distasteful in the past. We commend him and would recommend his services to those interested in a Lincoln. My family has been connect to manufacturing Ford Products since Henry Ford I began producing cars ate the Mack Avenue plant in 1903 and we have always supported the company. We found some of that pressure from Mr. Lazdovskis, and considered deferring the purchase, but matters improved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

I recently purchased a vehicle and worked with Dennis Balczewski. Dennis was excellent to work with and I couldn't be happier with my purchase. In addition to Dennis, I also worked with Tony Scialabba for financing my vehicle. Tony made all decisions very easy and painless. Thank you Kayser team! I will be back one day to buy another vehicle. -Ryan Anderson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Honest and professional service

Last year I went and purchased a new truck for my husband. I had such a good experience then, I came back. They were awesome. I will never choose anyone but Dennis as my sales agent. Tony Scialabba is the finance guru!!! A million thank you's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.