Reviews
Good place to buy a vehicle
Bought a used vehicle from their company had some issues with my vehicle shortly after and they took care of it as any good dealership should. Our sales person had left the company so I spoke to the manager instead. Very pleased with them and will go back if I need another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!
Very Satisfied!
I made the appointment through Jessica. She was very helpful and professional. We have dealt several times with Alfred, he always remembers my name, is very kind and professional. I am slow to learn how to use my Lincoln app. Alfred has offered to help me. I cannot say enough good things about the people at Kayser!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jessie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!
Attentive, genuinely friendly and Ford knowledgeable
Steve Schuster was a good listener and teacher about everything I needed to know. He and Ryan are very genuine fellows. Never felt pressure from them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Judge, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!
Lincoln MKX
We had a great experience purchasing our new Lincoln MKX. Alfred did a good job of introducing us to the vehicle and took us for a very informative test drive. When we came to pick it up, Alfred was very patient with us and answered all of our questions. Ryan, the financial guy, was also very helpful and took his time in explaining all the paperwork to us. Overall, an excellent experience and would highly recommend Kayser Ford/Lincoln and Alfred Hall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very knowledgeable and friendly.
All of the employees at Kayser Ford we're very knowledgeable, friendly and helpful. I would recommend Kayser Ford to anyone who's looking to buy or lease a new Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellant
Excellant service department. Will be sure to recommend your service department to other people. Have also bought and leased several vehicles from you in the past.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealerships
Great dealership great communication great price, ed is a great salesman to work with helped make the decision and buying process super easy sent all the information and pictures I asked for and had paper work ready when I arrived at dealership. Was back on road back home with everything 30 mins drove 6 hours one way to get the truck. Not a issues with it. Have them looking for another one for me
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you have any additional questions about services you received and thank you again for choosing Kayser Ford Lincoln!
Third Car Purchase
We recently started looking for a used Honda to replace our 2006 Honda Pilot. We had purchased this vehicle from Kayser Ford in 2011. In fact, we also purchased a 2012 Honda Civic from Kayser Sauk City in 2015. I searched the internet and newspapers for a late model Honda focusing on a CRV. The prices were somewhat outside of our budget. One day we drove through the Kayser Ford lot and spotted a 2013 Honda Pilot. The price was reasonable and had been marked down a bit. Kayser had put on new tires, a new battery and the brakes were almost new. We worked with Kayser to get a decent price for our used Honda. We have now purchased three Honda's from Kayser Ford and satisfied with the ease of working with Dennis Balczewski to purchase a vehicle which will meet our family's needs at a reasonable price. He was professional and help make the sale go smoothly. Thank you again Kayser.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Honda! We are so grateful to have earned your trust and business over the years! Thank you so much for being one of our valued guests and we look forward to your next visit!
Knowledgeable and Friendly
Customer service by Dennis was awesome. He was very friendly, knowledgable, and easy to talk too. I would highly recommend him to anyone. Got a great deal on a Ford Edge.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional, Capable, Friendly
I appreciated my salesman, Jeff Wells, last year when I was looking to lease a Ford Escape. He was so helpful and friendly, helping me make the right choice for my next vehicle. I recently went in for a first maintenance on the vehicle and it went without a hitch. There is a comfortable place to wait for your vehicle and it was ready just as they described. Great dealership with old-fashioned customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Kayser Ford Lincoln! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!
