Kayser Ford Lincoln

Had a wonderful experience purchasing my first car at Kayser. Tim was so pleasant to deal with and really listened to what my preferences were in helping me find a car that would fit what I was looking for. I was able to test drive different options and was ultimately able to narrow it down to the ford escape I took home. He was laid back and knowledgeable about the different questions I had as a first time buyer. Tony in the finance office also took great care of me. He made the process very easy and made the purchase process low-stress. I felt like I was treated like friends/family at this dealership and would definitely come back!

I am amazed at the efforts you and your staff have gone through to find out what happened to our tow car. You have truly surprised us and we thank you! We will be giving your letter to the base plate installer to insure that it is installed correctly, or we will buy a tow dolly. We love our new Focus as much as we loved our old one, and your most excellent customer care has earned Kayser Ford our lifelong loyalty. Many thanks, Katie and Dave Bast

Excellent service for my air bag recall. Called for an appointment and Larry arranged for it to be replaced within a couple weeks. Very pleased with the service.

Great repair experience. Fast, courteous, and on-time.

We were very pleased! We test drove vans in Appleton, and knew what we wanted. Kayser had the van we liked, so we decided to drive 100 miles to buy it. Kayser made the process easy for us, and I?d make the drive again for our next vehicle

After a few weeks searching for a gently used Explorer, we stopped at Kayser as a last minute decision. Turns out they had just the vehicle I was looking for! After many disappointing test drives at other used dealerships, we found the perfect vehicle at Kayser. It’s clean, great condition, even still has the new car smell! We worked with Mike and he was amazing! Very accommodating and sent me home in my new vehicle that night. Tony helped us with the financing and beat the deal I could get from my bank. Both Mike and Tony were great to work with. So happy with our purchase and we will definitely be returning customers. Thank you Kayser, Mike and Tony!

We had a great experience purchasing a vehicle from Dennis Balczewski at Kayser Ford in Madison. He communicated with me back and forth via email and phone during the week in order to gather the information I needed on the vehicle. He always returned my calls in a timely manner. I'm a researcher! Dennis also held the vehicle for us while we took the 2 hour drive to the dealership. The vehicle was washed and the tank was full for us to test drive. Both him and Tony were great guys - like old family friends. I would recommend this dealership to anyone.

I bought my first new car from Kayser in 1995. Since then I have purchased 11 more cars for my growing family. I have made countless recommendations that folks listened to. All of my cars were/are serviced at Kayser. That should say something about how I feel about and trust Kayser Service

I received excellent service for the airbag recall. I received a notification and called the dealership. I was told that they would need to order the part, it would probably take more than a week to receive it and they would call when it came in. They called back about 10 days later and I set up an appointment. I was told the repair could take as long as 3 hours and it was completed in 2.5 hrs.

I’ve had lots of experiences with other dealerships that take multiple trips to diagnose or even find issues. The worst words a client can hear are, “we weren’t able to recreate the problem.” Not at Kayser Ford. This is my second visit to this dealership for service - I shifted from another shop both because I moved and it’s closer to my new home and because I was frustrated with unresolved issues at the other shop. Kayser’s been able to diagnose and address all of my concerns promptly and professionally.