Kayser Ford Lincoln

Larry was excellent to work with. He explained the recall and the complete service repair. My vehicle was done before the expected time. Very satisfied!

I was in and out of the dealership as promised with all work done as expected. No issues, no problems and was treated with respect.

While going about my daily chores, a warning message came on about my battery being lowed. I stopped at Kayser Ford- Quick Service to have them check it. They did, nothing was wrong, the battery was fine. They thought it probably was re-booting. Both the service mechanic and manager were polite and friendly. They didn't charge me for the service. In this day and age where everything costs, it was good to have something done as a service with no cost. I have used their service department before and they are all very commendable.

Everyone I worked with was very helpful and followed through on solving the problem. I definitely felt like I was heard when describing the issue.

I was leasing a different brand of car and wanted to get a new 2019 Ford Taurus at the end of the current lease, which was April 10, 2019. I talked to Rick Baxter in December 2018 and we agreed on the specs. I have a winter home in Florida and went there in late December. In January 2019 I sent Rick an e-mail asking him to order the Ford Taurus with the specs I wanted so it would arrive by April 10th. Well, Ford had already shut off new orders for the Taurus. Rick hustled around and found a couple of choices on other dealer lots which were nearly identical to the specs I requested. He called and let me know what options were available. We agreed on one and he got it from the other dealer and held it there at Kayser for me until I returned in April. I really appreciated the way he stepped up to find the vehicle for me. He did a great job going over the features of the new car when I came to pick up. Thanks Rick.

Listened to desires and requirements then matched us the right vehicle. Test drive was not just a cruise around the block, it was a well thought out demo of the features and their benefits. First visit was nice because I made it clear I was just tire kicking but they didn't blow-me-off and yet they didn't hound me to close a deal either.

Jeff Wells was top notch with helping us purchase a new Ford Explorer. He is very knowledgeable on all the features of the vehicle. Jeff also worked out the best deal for us. Highly recommended.

Jeff Wells is a great sales man who keeps in touch with customers for any updated info , I was happy to purchase a vehicle from him and doing the financial paper process with Mr. Ryan.

jessica was very helpful as was the rest of the staff,car was ready when promised,couldnt be happier clean and friendly waiting area +A

found what I wanted and took care of all our needs even when was a problem made by outside source. without a hitch. .highly recommend this dealership to others and will be back when looking again for a truck!