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Kendall Ford of Eugene

(1,174 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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I had decided that my next vehicle would be a Ford when...

I had decided that my next vehicle would be a Ford when Ford did not participate in the government bailout, and I have not regretted that decision. I wanted a specific SUV and wanted to pay a certain amount and nothing more. After sometime to negotiated, my salesman Drew Geiger and I agreed to terms. Kendall ford allowed me to stay in my budget and get my dream car. Thanks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Visiting Kendall to purchase a vehicle from a dealership...

Visiting Kendall to purchase a vehicle from a dealership was the first stop in my car buying experience. After visiting with Ronnie Arnold, it will probably be the only stop I need to make. Ronnie was very knowledgeable about the vehicles and was also low pressure. He took the time to listen to my needs and was able to meet those needs. I highly recommend Kendall, especially Ronnie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience at Kendall Ford. I was in there...

I had a great experience at Kendall Ford. I was in there for a couple of days and I found both gentleman that helped me to be very professional and easy to deal with. I was not in there because I wanted to buy a car, I was in there because I had to buy a car, so it was very nice to meet with such sweet genuine sales people. At no time did I feel I was being lead or talked into something I didn't want. They were great. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

this dealership has been awesome to deal with. every...

this dealership has been awesome to deal with. every staff member is courteous, knowledgeable, and just make you feel like you are family. I will not go to another dealership other than Kendall. I live in Lakeside,or. but thank the trip to eugene is so much more important than dealing locally.Brian Cox goes far and above to show customers what they are trying to purchase or "just looking'. chrysta swift

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Drew Geiger was the most professional salesman I have...

Drew Geiger was the most professional salesman I have ever ran across in the car buying arena. He was low pressure and let my daughter I have time to think about out big purchase. We both loved the clinic for new car owners/sync that was held by Kendall. It gave us all a chance to ask questions regarding anything to do with our car or the sync features... also gave us a chance to meet service,collision and the parts managers that we will be dealing with. During the new car owner clinic we also recieved one on one time for any additional questions or help with the sync programing. This is by far the best car buying experience I have ever had... and this is my 5th new car and 3rd new Ford. My next car/truck will come from Kendall Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased several vehicles for work and have...

I have purchased several vehicles for work and have always called Kendall Ford. Howard Smith assisted me when I purchased my latest Ford Econoline work van. I got a great deal and I always use Kendall Service Center for repairs and maintenance. I appreciate the honest salesmanship and professional customer service. Thank you Kendall Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I bought a 09 Matrix from Kendall. ...

My husband and I bought a 09 Matrix from Kendall. Everyone we worked with was very friendly. What I liked most about Ronnie was the fact that he wasn't like every other salesman that I've dealt with at previous dealerships. He listened to what we were wanting and didn't play games with us. There was some miscommunication at one point with the price but I ended up being more impressed with Ronnie than I was with the head manager who had told us one thing the night before than he did when we came back the next day. Ronnie went above and beyond to take care of us and push for us to get the deal we had been promised the night before. Go to Ronnie if you don't like all the other crap that most salesman pull with you =)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I wanted a Ford Focus and found the car I bought online...

I wanted a Ford Focus and found the car I bought online before going to the dealership. It was more expensive than I could afford, but I received a good price after working with Chuck. He understood my need and why I wanted the car I chose. He was respectful of the price I could afford and worked hard to get a good price. My husband has purchased our other Ford vehicle from Chuck in the past, so I requested him because I knew he would be fair, respectful, and do his best to find the car I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve has always been very helpful when I needed service...

Steve has always been very helpful when I needed service on my vehicle. Though the work done on this trip was warranty he was very friendly and answered all my questions honestly and thoroughly. I always try to do my business with Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Our company purchased a new 2012 Focus. Our sales person...

Our company purchased a new 2012 Focus. Our sales person was Howard Smith and he ordered the vehicle for us and it showed up early. Kendall Ford dealership was easy to work with and will continue to buy more vehicles. Would recommend Kendall Ford to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.