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Kendall Ford of Eugene

(1,174 reviews)
Visit Kendall Ford of Eugene
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 234-6587 (866) 234-6587
Used (866) 367-6159 (866) 367-6159
Service (541) 255-3929 (541) 255-3929

Reviews

(1,174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Ford of Eugene from DealerRater.

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My experience at kendell ford in eugene was awesome.A...

My experience at kendell ford in eugene was awesome.A young man by the name of blake dugan helped assist me in making a decsion that has turned out to be perfect for me and my business.I highly recommend kendell ford to anyone looking to purchase a car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I worked with Drew Geiger in sales who was incredibly...

I worked with Drew Geiger in sales who was incredibly helpful in the process of finding a new vehicle for my needs. He was extremely well informed and at no point did I ever feel like he pressured me into a sale that wasn't what I was necessarily looking for. In the end Drew got me in a car that was perfect for my needs! I would highly recommend if you go to Kendall Ford in Eugene, OR that you ask for Drew Geiger as your sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I met Sal Abatangelo a few years back when he assisted me...

I met Sal Abatangelo a few years back when he assisted me in purchasing my new ford truck. He was super low pressure, which is what I enjoyed most, and he was very knowledgeable of the products. When I heard about the new ecoboost I was worried about it but excited and needed a few questions answered before taking the plunge. Sal answered any question I threw at him; he made the process quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is the fourth vehicle I have purchased from the...

This is the fourth vehicle I have purchased from the Kendall group. Like previous experiences, this one was great. Blake was a real pleasure to work with. He was eager to help us with whatever we needed. I especially appreciated the lack of pressure tactics. We got a wonderful car at great price with superior service. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service at Kendall Ford was excellent. It was a...

The service at Kendall Ford was excellent. It was a completely no hassle sales staff. Ronnie did a great job of showing me what was available and giving us the best price around. He didn't follow me aound like a shadow which is always uncomfortable. I was able to test drive a few vehicles and pick out the one(s) that fit my needs. Made car buying very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband works very hard for his family-he has always...

My husband works very hard for his family-he has always wanted a Toyota Tacoma. We came to Kendall Ford because we saw a red one in the car row, when we got out and started looking at it Brian came right out to meet us. He was very nice and really seemed interested in us, "where you from", "how you doing" "what kind of car are you interested in"? Good questions that got us talking and we even found we knew some of his own family at the coast where we are from. My husband told him what he was looking for and Brain really knows his vehicles, they started talking all about Tacoma's and the red Tacoma on the lot just wasn't the right one-so we decided to go, but Brian said I will be in touch. Not an hour later he called saying "I think I got the one"! From that point on we all worked together to help my husband get the truck he has always wanted. But I guess the point of this whole review is to say, that Brain really worked hard to get the price right and help us through the good stress of really "not expecting to buy a truck today". I feel he was really working to help Ray to have the truck he has always wanted, sure the sales are great, but Brian is so very kind and genuine,he seemed to really care, and the truck really is the one for Ray-and I think Brian found that out by talking to Ray to find out really who he is. The truck is beautiful and Ray is very happy. The whole day was a pleasure there at Kendall Ford, everyone was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A very good car dealership. Always has a good selection...

A very good car dealership. Always has a good selection of models and colors that I am looking for.Martin Neustel is always very helpful and friendly.This is the third car I have purchased.I recommend Martin and Kendall to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I started looking on the internet. I found the best price...

I started looking on the internet. I found the best price at kendall. The internet people set an appt. with Martin. He had the car ready when I arrived. the whole deal was fast and easy with no pressure. Thank you Kendall Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just graduated from college and needed a car really...

I just graduated from college and needed a car really bad. Ive been driving my 1991 honda accord since I was 16. I already got a job lined up after college and wanted something to make a good impression. I was thinking about getting a ford fusion because I liked how it looks, perform, and sync most of all. I really just wanted a good deal, that is what I kept saying to myself when I went to look. I had never looked a cars before and wasn’t really sure of the process. When I made it to kendall ford I was happily greeted by Sal Abatangelo. He seemed to know all about it and answered all my questions. When we finally went inside to go over the numbers, he explained what was going to happen before it happened. I guess I never thought buying my first car could be so simple. I also really appreciated the fact Sal was low pressure and didn’t mind me calling my parents multiple time. He even talked to them and answered any questions they had. Even if my job moved me around the state, id come back and see Sal again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I moved to Eugene 20 years ago from Georgia in a brand...

I moved to Eugene 20 years ago from Georgia in a brand new 1990 Chevy pickup, but my experience buying it was horrible and i've been dreading getting some newer model ever since. My engine blowing up was the last straw i needed to convince me to get a new truck. I was paying a car payment in repair costs every month plus, new vehicles are safer and i was worried about getting my family into an accident in my beat up pickup. I decided i wanted a ford this time and had been seeing a lot of them around town with kendall license plate frames. It seemed like a good choice. Kendall is where i ran into the salesperson Sal Abatangelo. We drove multiple models and engines until i found the right one. He was low pressure and even let me sleep on it. No joke. This was a refreshing change and is what i hoped for. I think im might see Sal again to get my wife a car now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.