Reviews
Love Kendall
Friendly quick service! Great experience so far. I purchased my Escape in July and from the test drive forward it has been a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly and Fast!
Thank you for the great customer service! Staff was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
77777
mike was great. took good care of me and got my car done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Ford Experience
I was greeted with a friendly face when I pulled in and Pete was very professional and informative. Thank you for all that you do! Note: Should probably have decaf coffee or tea available for those of us who turn into animals when we drink caffeine products. Just sayin' :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Explorer Repair
They fixed my windshield wiper motor. It works fine now. After three visits my fan belt still makes noise when it rains. The service was great. Love the Explorer.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
not sure why it takes so long "time" for a oil change and check up. I always set up a appointment for this service, but it still takes an hour. you can go other places and get the same full service but it only takes 20-25 min. on this last appointment I believe that someone walked in and got a oil change on a vehicle with no appointment and got there vehicle befor me. ???? spmething is wrong with this don't you think?
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
$23 relay replacement / $99 labor
Tammy at Kendall Ford Service Dept. was very helpful to me. After reading about my problem online in multiple forums, it appears my starting problem involved a common failure in the passive anti-theft system, which required replacement of the PCM relay, for $23. I thought the $99 labor charge for that work was excessive though.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repairs
Found and repaired everything as listed. Provided a review of items we need to fix on a descending order of importance - helpful tips on repairs we could do ourselves.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
F-250 repairs
I had a problem with a trailer brake fault light not want to go out. Service got me in found the problem, called and Got the okay to replace the very pricy part. It seems to be working thus far, but I have not towed a trailer yet. We will see then. Thanks to Jen for helping me out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Brought it my 2003 ford mustang for a headlight restoration, the service was great and the staff was really friendly,l
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase