Reviews
I want to thank Cornerstone and especially Rocky for the great service I received. Rocky did something no one else was willing to do for me. He gave me a chance, he provided me with several meaningful options that fit my budget. And made sure I was comfortable with my decision. I came into Cornerstone Elk River with so many questions and worries. I leave today with all my questions answered and without worry. I’m driving away satisfied and happy. Thanks Rocky
I want to thank Cornerstone and especially Rocky for the great service I received. Rocky did something no one else was willing to do for me. He gave me a chance, he provided me with several meaningful options that fit my budget. And made sure I was comfortable with my decision. I came into Cornerstone Elk River with so many questions and worries. I leave today with all my questions answered and without worry. I’m driving away satisfied and happy. Thanks Rocky
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us at Cornerstone Ford Chrysler in Elk River! We’re thrilled to hear that Rocky provided the level of care, guidance, and support you deserved. He truly goes above and beyond to help guests explore meaningful options that fit their needs and budget, and it’s wonderful to know you felt confident and comfortable throughout the process. Your story reflects exactly what we strive for—clear answers, a worry‑free experience, and a happy drive home. We appreciate you choosing Cornerstone and taking the time to leave such a positive review. If you ever need anything in the future, whether service or sales, our Elk River team is always here to help. Enjoy the road ahead, and thanks again from all of us at Cornerstone! 🚗✨
The service has gone to xxxx after 27 years of buying cars and trucks and many of them it now takes three weeks to get an appointment than they order the parts, and they make you wait another two or three weeks to get the parts. It never was like this before. The sales have been great Terry has always helped us and has done us a great but the last two trucks have not gone well. It's like they don't care anymore they may have got too big for me.
The service has gone to xxxx after 27 years of buying cars and trucks and many of them it now takes three weeks to get an appointment than they order the parts, and they make you wait another two or three weeks to get the parts. It never was like this before. The sales have been great Terry has always helped us and has done us a great but the last two trucks have not gone well. It's like they don't care anymore they may have got too big for me.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Bill, Thank you for your 27 years of loyalty—we truly appreciate you. I am are sorry your recent service experiences haven’t met your expectations. Our Service department has been unusually backlogged, leading to longer wait times than normal, and we understand how frustrating that is. We’d value the chance to speak with you directly, review your concerns, and work to earn back your trust. Thank you again for your long relationship with us. Please call me at your earliest convenience. Justin Ulschmid Service Manager Direct: 763.274.3342
Josh was our sales guy. He was amazing. He knew all the information about vehicle and approximate monthly payment for a loan versus leasing. He let us test drive several vehicles. He worked with us to find the exact one we wanted. He was able to deliver or vehicle to the dealership very quickly. He gave us all the info we needed and kept in contact with us. Thank You!!!
Josh was our sales guy. He was amazing. He knew all the information about vehicle and approximate monthly payment for a loan versus leasing. He let us test drive several vehicles. He worked with us to find the exact one we wanted. He was able to deliver or vehicle to the dealership very quickly. He gave us all the info we needed and kept in contact with us. Thank You!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Jon was friendly and very helpful in helping me find the right car! He did very well communicating along the way from start to finish. I would recommend Jon:)
Jon was friendly and very helpful in helping me find the right car! He did very well communicating along the way from start to finish. I would recommend Jon:)
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving Jon a wonderful 5-star review! We value your business!
It was very pleasant working with Gregg while looking for a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements.
It was very pleasant working with Gregg while looking for a vehicle for my grandson. Gregg found a nice used car meeting my grandson's desires and our cost requirements.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Gregg a great review! Congrats to your Grandson and his "new" used car!
We have always had excellent service working with Terry Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have trouble with - mostly tech stuff. Thank you Terry
We have always had excellent service working with Terry Berg. That is why we continue to travel to this dealership for our vehicles. Terry is the best, always available to explain anything we have trouble with - mostly tech stuff. Thank you Terry
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you leaving Terry a great review! He's been a main staple without our Auto Group and he values every customer he works with!
Would like to thank Andrea and Jeff, they went above and beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. I could not get any assistance from the dealer in Missouri or any other dealer I called near Maple Grove, but Andrea answered the phone and immediately started helping, she got Jeff and he gave me some information on things to try, the instrument panel is now working. Thanks so much for your help.
Would like to thank Andrea and Jeff, they went above and beyond to help when I was in Maple Grove Minnesota in my new 2500 ram, I am from Ky and was visiting family, the truck instrument panel quit working. I could not get any assistance from the dealer in Missouri or any other dealer I called near Maple Grove, but Andrea answered the phone and immediately started helping, she got Jeff and he gave me some information on things to try, the instrument panel is now working. Thanks so much for your help.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave our team, Andrea, and Jeff a 5-Star Review! We are pleased that they were able to jump in and provide assistance that got your panel working! Thank you again for the review!
To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from
To all mangers and terry burg I wont to thanks all employees jeff for taking care of me in this 2023 f150. In god spirts you are best people I got this truck from
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!
Had a great experience dealing with Anthony as my online sales agent. He was knowledgeable and helpful through the process which we essentially did entirely online, via text and via phone call. Negotiated a good and fair deal and when I showed up to purchase the truck (and see it for the first time, it was exactly as advertised). Best part is we did all the work up front so I was only in the dealership for about an hour. Quick in and quick out with my son’s first vehicle. Thanks!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The associate with whom we worked was Dean Novitzke. He was polite and professional Such qualities, it seems to us, are rare these days!
The associate with whom we worked was Dean Novitzke. He was polite and professional Such qualities, it seems to us, are rare these days!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you leaving Dean a great review!