Reviews
Great experience overall.
Great experience overall. Johnny and Henry went above and beyond throughout my vehicle-buying process. They were patient, responsive, and gave me the time and information I needed to make an informed decision without ever feeling pressured. Tae, the sales manager, made a point to welcome me personally and made me feel at home from the moment I arrived. David in Finance also did an excellent job making the paperwork and purchasing process fast, straightforward, and stress-free. I appreciated the team's professionalism, transparency, and willingness to work with me through a thorough evaluation process before purchasing. Buying a vehicle can be stressful, but this team made it a genuinely positive experience. I'd gladly work with Mercedes-Benz of Bellevue again and would recommend them to others looking for a vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Kalani! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very friendly staff Very clean environment Very
Very friendly staff Very clean environment Very talented staff and service area I am very happy to meet this dealer.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! If you have any further questions, please don't hesitate to reach out!
Exceptional sales support from start to finish!
Exceptional sales support from start to finish!I had an excellent experience working with my sales representative, for getting my GLC300. She was incredibly helpful in explaining the car's features and comparing different packages options to ensure I found the best fit for my needs. The finance manager was equally impressive, providing full transparency and focusing on what made sense for my situation rather than pushing unnecessary add-ons. I also appreciated the seamless support throughout the financing process and their effort in matching the best offer for my trade-in. Overall, the dealership experience was every bit as luxurious as driving the Mercedes itself.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Shailesh, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Fantastic service department from arrival to departure!
Fantastic service department from arrival to departure! Professional, polite and extremely knowledgeable!! My choice always!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Reggie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
The services was awesome, had a reminder about service
The services was awesome, had a reminder about service due, appt was easy to schedule, receive reminder. On the day, the car drop off for service process was easy and great, Lift was arranged for round trip to and back from work by Shawn who is very friendly and professional. The services was available to view online. Thank you for the great services!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!
Alan the sales rep was very positive and helpful.
Alan the sales rep was very positive and helpful. He kept in touch and updated on status of availability of the car we were looking at. Everything went well thru the purchase. The sales manager came and spoke to us and clarified any questions we had. We are pleased with our purchase!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Alan Keith was our sale executive when we bought our
Alan Keith was our sale executive when we bought our Mercedes-Benz EQS 450 SUV. No pressure selling at all! He was very friendly and professional. And David Nguyen did our financial documents effortlessly quick! GREAT JOB, GUYS!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randolph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
I really prefer working with this service station.
I really prefer working with this service station. I have built a great rapport with Chad, who has been my point of contact for all servicing and maintenance matters. He is very prompt, responsive, and truly takes care of customers and is always accessible
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hemraj, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I recently had a lot of work done on my vehicle including
I recently had a lot of work done on my vehicle including dealing with some tricky aftermarket parts that MB doesn't own that I needed to replace. Lola was extremely helpful throughout the entire process whether it was general communication, relaying important info to/from the techs, or getting a loaner delivered to me - she went above and beyond in all aspects of service. She was very kind, friendly, and commutative the entire time. I've always had good experiences with the MB service team before, but this was the best experience I've ever had with them!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Bellevue. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Lorenzo took care of everything I needed.
Lorenzo took care of everything I needed. Direct, efficient, and pleasant to work with. Very happy with my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. Drive safe, and we'll see you on the road.