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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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Very pleased with my purchase and everyone at the

Very pleased with my purchase and everyone at the dealership. There was no pressure, which made the whole experience very different from most dealerships. I would highly recommend Novak Motors in Lebanon NJ Don’t need it now. Even the showroom was lovely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your dream car, and thank you for the great review!

Very smooth process - Joel was straight forward and easy

Very smooth process - Joel was straight forward and easy to deal with, no games or xx. The final sale process was excellent with no wasted time. Everyone was friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your car, and thank you for the great review!

Great customer care.

Great customer care. Very helpful and kind. Not pushy, wanting to help make customer happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We thank you so much for your continued business and your loyalty to Novak. We are proud to serve you and your family's auto needs once again! Thank you for the wonderful review!

I just wanted to thank Franco and all the people many who

I just wanted to thank Franco and all the people many who are veterans at Novak motors! I love my beautiful xxxx raisin Dodge Challenger, I got such a great deal and everybody was awesome! Thank you, Frank. I will never forget and I will send the rest of my family and all my friends to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your purchase and your glowing review!

Drove an hour to get to Novak Motors.

Drove an hour to get to Novak Motors. Got everything done in2 hours. Worth the trip!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak, and thank you for taking the time to write a wonderful review!

Steve was great!

Steve was great! Got me in and out with an awesome truck at a great price. Very efficient and made the whole process so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak, and thank you for taking the time to write a wonderful review!

I have wanted to stop by this dealership every time I

I have wanted to stop by this dealership every time I pass by … I’m glad I did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak, and thank you for taking the time to write a wonderful review!

Very friendly and knowledgeable.

Very friendly and knowledgeable. We was never pressured and felt at ease every step of the process. We highly recommend purchasing from Novak dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak, and thank you for taking the time to write a great review!

My experience with Novak Motors was fantastic.

My experience with Novak Motors was fantastic. I wasn’t sure exactly what I wanted at first, and Franco took the time to show me quite a few vehicles and test drive three. With his help, I left feeling confident in my decision. Everyone was so friendly and accommodating at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and your wonderful review! We are thrilled we could help you get that Wrangler!

I called Joel an hour before they closed last Saturday to

I called Joel an hour before they closed last Saturday to look at the Jeep we saw on their website. He graciously waited for us and invited us for a test drive. We purchased the Jeep today and received the best experience ever! Hans was the finance manager who took care of the financing and explained everything with patience. This one one of the best buying experiences ever and we will definitely be back! This place is an absolute gem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for allowing us to hear your story! Thank you for your purchase and your wonderful review!