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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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Purchase was easy hagglefree for a great product.

Purchase was easy hagglefree for a great product. Sales and manager super knowledgeable and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your GREAT comments! We're excited to hear that our team was able to make your car-buying experience smooth and enjoyable. It's great to know you felt supported and well-informed throughout the process. We truly appreciate your trust in Novak Motors and look forward to serving you again in the future. Drive safely and enjoy your new car!

He was knowledgeable about the car and helped walk me

He was knowledgeable about the car and helped walk me through the process. I was a pleasure working with the staff at Novak.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that our team was able to make your car-buying experience smooth and enjoyable. It's great to know you felt supported and well-informed throughout the process. We truly appreciate your trust in Novak Motors and look forward to serving you again in the future. Drive safely and enjoy your new car!

Joel and all the people at Novak Motors were a pleasure

Joel and all the people at Novak Motors were a pleasure to buy with they had the most outstanding customer service and were very respectful as well as informative. But best of all they were fair with the price and never pushy on the sale I appreciate them so much for giving me such a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Joel and the Novak Motors team! We’re delighted to hear that our outstanding customer service, respect, and transparency made your car-buying journey enjoyable. Providing fair pricing and a no-pressure environment is what we strive for, so it’s rewarding to know we hit the mark for you. Enjoy your new car, and if there’s anything we can do for you in the future, don’t hesitate to reach out!

I highly recommend this dealership.

I highly recommend this dealership. John Castellano was great. He helped guide me and answered all of my questions and concerns. Novak motors is a very reasonable honest, friendly dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and recommendation! We're thrilled to hear that John Castellano provided you with such great guidance and support. At Novak Motors, we pride ourselves on being reasonable, honest, and friendly, and we're glad you had such a positive experience. We look forward to serving you again in the future!

Recently purchased a 2018 Ram 1500 was pleased with the

Recently purchased a 2018 Ram 1500 was pleased with the buying experience and how smoothly the process went. Joel was great to work with and was straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that you enjoyed a smooth and pleasant purchasing process. Joel will be thrilled to know his straightforward approach made a positive impression. Congratulations on your 2018 Ram 1500, and we hope you enjoy it for years to come. We're here for you anytime you need us!

Great service Very helpful.

Great service Very helpful. Not long waiting time everything was done very professional Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and appreciated the professionalism and efficiency of our service. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thanks for choosing Novak Motors!

Hassle free and and smooth transactions.

Hassle free and and smooth transactions. A pleasure doing business with will buy from again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that your experience was hassle-free and smooth. It was a pleasure doing business with you, and we look forward to assisting you again in the future!

Franco is a very nice salesman.

Franco is a very nice salesman. He made the process easy and seamless. I would highly recommend anyone to shop at Novak Motors!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Franco made the process easy and seamless for you. Your recommendation means so much to us, and we’re glad you enjoyed shopping at Novak Motors. We look forward to serving you again in the future!

Very customer oriented and willing to work with out of

Very customer oriented and willing to work with out of towners making us feel at home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that you felt at home with us. Providing a welcoming and customer-focused experience is always our top priority, and it’s wonderful to know we could make your visit enjoyable. We truly appreciate your feedback and look forward to serving you again in the future! Safe travels!

Best experience!

Best experience!! Traded in my car and walked drove away in an awesome Dodge Ram in less than 45 minutes!!! Joel and the whole team were so friendly, efficient and accommodating. I would highly recommend this dealership...well worth the drive from Staten Island!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We're thrilled to hear that Joel and the team made your car-buying process smooth, efficient, and enjoyable. Driving away in an awesome Dodge Ram in under 45 minutes is what we call a win! We're so glad the trip from Staten Island was worth it. If you ever need anything, don’t hesitate to reach out—welcome to the family!