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Novak Motors New Jersey

(748 reviews)
Visit Novak Motors New Jersey
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–8:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(908) 923-0778 (908) 923-0778

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Novak Motors New Jersey from DealerRater.

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5 stars without a doubt.

5 stars without a doubt. I called 2 minutes after the dealership opened on a Saturday and Joel picked up immediately. I purchased a Ram 1500 Laramie with Joel's assistance, the process could not of gone smoother. While I was working with the Finance expert, Hans, Joel called my insurance company, had my address updated, and my policy changed to reflect the new truck. My overall experience was fantastic. My only complaint is that when we were working with Hans (who was fantastic and easy to work with) on the financing, my father who was with me, had to sit in a doorway to another office. While the rest of the dealership was immaculate, I do think it would be beneficial for finance team be located in a bigger space that can accompany a few more people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We’re thrilled to hear that Joel was able to assist you so promptly and that your purchase of the Ram 1500 Laramie went smoothly. We’re also glad Hans made the financing process straightforward and easy for you. Your feedback regarding the space in the finance office is appreciated, and we’ll certainly take it into consideration for future improvements. We strive to create the best possible experience for all of our customers, and your input helps us get there. Thanks again for choosing us, and enjoy your new truck!

This is our second vehicle purchased from Novak Motors.

This is our second vehicle purchased from Novak Motors. Joel was great! There was a wide variety of vehicles to choose from, we never felt pressured, and the entire experience was seamless.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak again to find your vehicle, and thank you for the great review!

I was pleasantly surprised at how low key/low pressure

I was pleasantly surprised at how low key/low pressure the experience was. I really liked the off lease used car emphasis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your vehicle, and thank you for the great review!

What a wonderful experience I had at Novak Motors.

What a wonderful experience I had at Novak Motors. Thank you Joel for your time and your patience. Service was amazing. I found exactly what I was looking for.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your perfect vehicle, and thank you for the great review!

Highly recommend Novak Motors.

Highly recommend Novak Motors. Straight pricing, right pricing, no hidden gimmicks, great service, attention to detail, and quality vehicles. Bought from Novak before and would do it again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak again to purchase your vehicle, and thank you for the great review!

I bought a Jeep Wrangler Sahara here in April and I was

I bought a Jeep Wrangler Sahara here in April and I was so nervous about the process because, I was alone. I wasn’t sure what to expect but John was very straight forward, and made everything very clear. He is also a very cool guy! I am so happy with my purchase and no issues with my new jeep! Also, Hans who does the finance part is super amazing! He was straightforward and was very clear with all the paperwork. Super nice guy! They have wonderful customer service and I would recommend anyone to go! Thank you for making my first time purchase go smooth!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your dream car, and thank you for the great review!

Very pleased with Joel and staff at Novak Motors.

Very pleased with Joel and staff at Novak Motors. They treated us great. The vehicle was immaculate and we’re very happy with everything about it. The vehicle is smooth riding and quiet. Thank you Joel and Novak Motors for a great experience. This is our second vehicle purchased and we will be recommending friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak again, and thank you for the great review!

It was a pleasure working with Joel.

It was a pleasure working with Joel. He was professional in all aspects of the sale and he did a great job in going over the performance of the truck.!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find your dream car, and thank you for the great review!

It was a real pleasure working with Joel.

It was a real pleasure working with Joel. I found this vehicle on carfax, and after my inquiry, the dealer replied to me immediatly. I pretty much worked the whole deal over the phone then drove about an hour to the dealer to make the purchase. Vehicle was excactly as it was described, right down to a few small scratches that weren't noticable but the dealer pointed them out ahead of time anyway. I would highly recommend this dealer for anyone in the market for a newer, low mileage vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak, and thank you for the great review!

Joel did a great job working with me.

Joel did a great job working with me. I highly recommend Novak motors to anyone. They are not going to xxxxxxxx you around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Novak to find theperfect vehicle and thank you for the great review!