Reviews
Write a reviewNew car
Great experience. First time I have bought a new car. Mike Paradise was awesome. I would highly recommend him. The whole experience went very well. All of the employees were very helpful. I definitely would recommend Pauli Ford for your next used or new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the opportunity to earn your business and are very happy to hear about your excellent experience with Mike Paradise!
Satisfied again
This is the 2nd car my wife and I have purchased from Paul Phillips and Pauli Ford in the last 6 months and once again we’re very satisfied with the experience. Paul answered all our questions and got us exactly what we needed. Highly recommend both him and Pauli in general!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business.. We are glad to read that you had a great experience with our team, once again. Please let us know if you need anything else, we are always here for you
Extremely Happy
Paul went above and beyond expectations, was super helpful and made the car buying process easy and fun. I would highly recommend Paul, he’s very personable and not at all pushy. He was great to work with, we will definitely be back to purchase our next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Matt and Jen! We are very happy to hear about your excellent experience with Paul Phillips and Pauli Ford. We appreciate your business, your review and your recommendation! Enjoy your new Explorer!
worked hard to het me a good deal
got me a great deal with my bad credit. was patient with me and very helpful with answering my questions. would definetly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David, we are so happy we could make your experience an great one! It means so much to us to have earned your trust in our business, and we look forward to your next visit.
Great costumer service
Felt very comfortable during the process our salesman Robert was great andManager Frank Pauli was very welcoming also everything was exceptionaly well explained byJustinwe are new to leasing so we are hoping everything works out as well as expected
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Monica! We appreciate the opportunity to earn your business and are very happy to hear about your excellent experience with our Pauli Ford Team.
My most easiest vehicle experience.
I've been working with Erin Csapos for the past few weeks. Cant tell you how much I appreciate her patience and taking time to show me the best vehicle for me plus at a price I can afford. Would completely recommend Pauli Ford for your next used or new ride. I've never bought from a dealership but she made it quick and easy. No gimmicks from this company!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sasha, our number one goal is 100% customer satisfaction. We will be sure to pass along your review to Erin as we know she will be pleased to hear it. We look forward to helping you with all your vehicle needs! Enjoy your new ride!
Love Pauli ford
I have been buying vehicles from Kevin Mccracken for 25 years. When he moved to Pauli Ford, so did I. You can trust Kevin to be honest and he is so patient and helpful. I love the service department. They know their stuff. They never try to get you to spend unnecessary money. I've never felt that anyone there was being condescending or tried to pull something over on me. Truly a class establishment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, Thank you for the great feedback and congratulations on your new Explorer! And thank you for your loyalty and dedication to Kevin McCrackin and Pauli Ford! We look forward to helping for the next 25 years!
Great sales staff, and awesome service.
It took less than 3 days and I walked out with a vehicle. A payment I was ok with, and a great car. I would recommend this to family and friends. And I'm proud to say I bought my car at "Pauli Ford!"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! Robert Milks is a asset to our dealership and we love hearing from his customers about their excellent experiences. Enjoy your new vehicle and we look forward to seeing you in the future!
Easy to work with.
I had never purchased a car and the team at Pauli made it stress free and was very helpful. I would recommend Paul to any of my friends looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hunter, thank you for your kind words and congratulations on your new vehicle! It is great to hear that we were able to go above and beyond your expectations! We look forward to seeing you again!
Quick and convenient.
I rated Pauli Ford high for many reasons. One of them being professionalism as in they actually would call you after you told them what you wanted. I have browsed for trucks for literally months and have been in contact with many dealers which said they would be in touch and never did. I know this because I would stop by some of them and see exactly what I wanted in the lot. Additionally my salesperson Paul was there to answer any questions I had about the truck, financing and even some Secretary of State license plate questions. Due to my hectic schedule with work he was willing to converse with me after the hours of normal operation. He answered questions and did not at all fit the stereotypes of a pushy car salesman trying to sell you on something you don't need. I would recommend them if you have a specific type of vehicle you want. It may not be the next day or even week but they did a good job of getting back to me.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We are very happy to hear about your excellent experience with Paul Phillips and Pauli Ford. We appreciate your business, your review and your recommendation! Enjoy your new truck!