Reviews
Write a reviewNot Pushy
The people here are really nice and answered all my questions. I wanted a 2013 Hyundai Elantra and compared prices between everyone in the area. Chelmsford Street was on the top of my list for price and quality, so I went in to look and test drive. The receptionist was very nice and showed me the car. It looked brand new, smelled new and had a smooth test drive. When I left to go to another place on my list, they were so nice, I didn't really want to leave! The people at the other place treated me like I was bothering them when I started asking my questions, and their car looked 'used'. I didn't bother to test drive. I went right back to Chelmsford Street Auto. I went through the car again and then spoke with the finance man Dennis. He explained everything to me and was able to get a better rate than my bank! He also was able to give me new plates. They work with the State, so I didn't have to go to RMV. I love my car and highly recommend them to everyone. They also have a service department at the location and Dennis introduced me to the manager Paul. So that's where I'll be brining my car if it ever needs fixing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service
I found this dealership online they had good reviews so decided to give a try but went in with all doubt from dealing with the worse dealerships in my area but let me tell you guys I found an awesome SUV with really low miles at a great price with low interest rate. My sales associate was Victor he was great answered any questions I had with honesty and professionalism. I then saw Doug to finalize the paperwork he was awesome made everything so easy felt very comfortable and had no doubt they had my best interest at heart felt like I known them for years. They took care of everything from the registration to the plates no heavy lifting on my part. From someone who has dealt with multiple scam dealers this one by far has been best dealership I have been too and will continue buying cars from them down the line hope my review helps you make the best choice for dealership shopping. Thank you Victor and Doug.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and trustworthy
Drove from Downeast Maine , a five hour drive. They were there waiting to take care of us. Took a test drive, and drove it home. Very friendly and got a great deal . The car was clean inside and out. A very good price, car was priced lower than any dealer I could find and three years newer. Very impressed with the facilities, very clean and everything you need to service your car. Very satisfied customer. Ps even left our diabetic dog in the showroom!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome prices and Honest dealership!
I'm a single mom with some credit problems. Everyone at this place is so nice. They didn't make me feel bad because of my credit. They helped me go over my credit report and were actually able to stand by what they say about 'Everyone is Approved' AND, I didn't have to go to the RMV because they are able to register on-site, and do the inspection. I was So scared to try to buy a car by myself but the men are super nice and didn't take advantage of me. Thank you to Doug, Victor and Dennis!! I'm going to tell everyone to go to you! They told me they would have me in the right car for my budget and commuting, and they did! I really can't say thank you enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome guys!!!
Excellent experience all the way around! Came from a different state. Very accommodating. Keep up the awesome work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied customer
I was in desperate need of a car for work. After searching in a couple of of dealerships I walk in the salesman Victor was very helpful and honest. I bought a car that I truly love it's dependable and a great car the staff there really went above and beyond for me and for that I will be ALWAYS thankful thank you doug and victor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
customer satisfaction rating
From the time we entered the show room till the time we picked up our car the entire process was the best in my 50 years of buying cars. Victor the sales rep was pleasant, very accommodating and never tried to over sell or make excuses. He came through on request we had. Doug the finance manager and I believe owner was able to produce on every commitment he made. He promised a great finance deal and not only accomplished it he did better than planned. We were so impressed with this dealership and the people that run it we sent our daughter down the very next day and she purchased a vehicle as well. Great! Great! dealer and exceptional professionals. We will never do business anywhere else. Georgiana & Mike Tiberio
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
I just bought a Toyota Camry from this dealer and I felt so happy buying a car from them. Dennis was very helpful and polite, he portrayed a very good example of a trusted and honest salesman and created a big difference between other salesmen I have dealt with at other car dealerships. This will be my new home of car purchase and I will encourage everyone to purchase from Chelmsford street auto sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Found the right car and dealer!
My family was looking for an additional car. With many dealership options, we ventured further than NH to find the right car and the right dealership for us. We have always bought new cars so we were concerned with finding a place that we could trust. Chelmsford Street Auto was helpful, honest, and has a great reputation. The process from beginning to end was seamless between test driving, answering our questions, and the purchasing/financing of the vehicle. I highly recommend using a family owned business, Chelmsford Street Auto, who takes your thoughts and opinions seriously.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From IRA Lexus to Chelmsford Street Auto
I came from IRA Lexus Danvers to Chelmsford Street Auto. I know what I want and I want to invest in something worth while. I prefer honesty in business. The sales manager, Dennis understood where I come and was more than willing to accommodate. He guaranteed his sale and his brother's mechanic skills. This two brothers business meet my expectation of "Good quality for decent reasonable price". I appreciate doing business here. IRA Lexus Danvers guarantee high quality and luxury service. I received similar experience from the seller, Victor and Dennis. It says something when I am comparing a large auto dealership to this small and private dealership. Thank you for matching me with my 2008 Acura RDX Turbo SUV. It drives quicker than my former car, 2013 Lexus IS 250.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
